Package Handler Customer Service

India Lofton

**** ***** **

Richton Park, IL ****1

312-***-****

*************@*****.***

Skills

Fast paced, Expert level skills with word and excel, Diverse warehouse skills, Mobile Technician and knowledge on technology. Tax expertise and accounting knowledge.

Experience

July 2022- Current

Kirby Ashley and Associates - Tax Professional Assistant

● Handling audits requirements

● Assisting in managing external service providers in handling tax litigation or any queries in relation to same.

● Process tax returns via e-file.

NOV 2021 - February 2022

Amazon - Package Handler

● Scanning products that are ready to be distributed.

● Picking products for sortment

● Loading trucks if necessary

SEP 2021 - OCT 2021

Victoria Secret - Sales/ Cashier

● Sort incoming items that are coming into the store.

● Customer service (Helping guest with their selections)

● Ring up customers at the register.

NOV 2021- JUL 2022

Barton Staffing - Office Clerk

● Creating invoices for customer purchase

Formatting Excel Spreadsheets

5+ years experience with microsoft word

Answering calls and taking messages

JUL 2022- Current

T-mobile - Mobile Expert

Provide excellent customer/ service experience

Exchange merchandise for customers and accept returns Sale and product knowledge

Education

August 2019 - MAY 2023

Purdue University Global- AAB ( Associate of Applied Business) Eastern Illinois University - Degree in progress

Hansberry College Prep - High School Diploma

Awards

Honor Roll

Charity pageant

Employee of the month

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