Customer Service Representative
Resume:
Danielle Westphal
Park Rapids, MN *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CSR - Customer Service Representative
Noridian Healthcare Solutions
May 2023 to Present
Answer calls regarding enrollment, revaluations, claims, etc Customer Service Representative
Sleep Coaches - Nevis, MN
October 2022 to January 2023
Answer all inbound calls regarding supplies for cpap. Email patients for resupply and any other issues regarding cpap and supplies. Make outbound calls and process all orders for supplies. Youth Care Professional
Luther Hall - Fargo, ND
June 2022 to November 2022
Assist youth in treatments programming, chart, make sure residents go to school, etc. Work with troubled youth
Behavioral Health Technician
Douglas Place - East Grand Forks, MN
December 2020 to August 2021
Give residents medications, chart, make sure residents attend counseling, treatment programming, etc, DSP (Direct Support Professional)
Dakotah Foundation - Fargo, ND
January 2017 to May 2019
Give medications, work in chemical dependency treatment facility., suicidal ideation, schizophrenia, etc Customer Service Representative
Noridian Healthcare Solutions - Fargo, ND
June 2016 to October 2018
Customer service representative for Medicare part A. Processing claims, Education
Some college
High school diploma or GED
Skills
• Care plans
• Caregiving
• Communication skills (10+ years)
• Behavioral Health
• Crisis Intervention (4 years)
• Behavioral Therapy
• Customer service (10+ years)
• Typing (8 years)
• Medication administration
Additional Information
I have an extensive amount of experience in Healthcare, as well as in a chemical dependency treatment facility.
Contact this candidate