Customer Service Delivery Driver

Kevin Joseph

*** **** **** ******, ********, NY *1236

Phone: 929-***-****

Email: ***********@*****.***

Dedicated and motivated individual seeking a customer service position where my skills and experience can be utilized to improve customer satisfaction, adapt to working in team environments and gain financial independence.

**Education:**

- Baruch College, New York, NY

- Major of Business Administration in Marketing (Attended 2019-2021)

- Edward R. Murrow High School, Brooklyn, NY

- High School Diploma (Graduated 2019)

**Key Skills:**

- Excellent communication skills

- Strong problem-solving abilities

- Ability to work under pressure

- Detail-oriented

- Proficient in Microsoft Office Suite

- Leadership

**Software Skills:**

- Microsoft Word

- Microsoft Excel

- Microsoft Outlook

- Google Chrome

- Point of Sale Technologies

**Personal Attributes:**

-Effective Communication Skills: Eloquent communicator with an admiration for the different communication styles that are required when interacting with coworkers or with customers.

-Reliability: Able to take on tasks with a sense of responsibility due to strong ethics ensuring reliability.

-Time Management: Dedicated to a managing time by allocating activities and keeping track of them.

-Dedication: Unmoved motivation to complete tasks daily with strong efficiency.

**Experience:**

**Subway**

Customer Service Representative/Cook

New York, USA January 2021 - February 2022

- Provided exceptional customer service by taking orders, handling cash, and ensuring customer satisfaction

- Prepared and served food according to company standards

- Maintained cleanliness of the store and adhered to food safety standards

**Primark**

Retail Sales Associate

New York, USA November 2022 - January 2023

- Assisted customers with product selection and inquiries

- Handled cash transactions and maintained an organized cash register

- Ensured the store was clean and well-maintained

**Dutch Express Delivery Service**

Delivery Driver

New York, USA February 2023 - March 2023

- Delivered packages to customers in a timely and efficient manner

- Handled customer inquiries and concerns professionally

- Maintained a clean and organized delivery vehicle

**Breakaway Logistics Delivery Service**

Delivery Driver

New York, USA March 2023 - August 2023

- Delivered packages to residential and commercial locations

- Ensured packages were delivered accurately and on time

- Handled customer inquiries and complaints effectively

**Cornucopia Logistics Delivery Services**

Delivery Driver

New York, USA August 2023 - December 2023

- Delivered packages to customers in a safe and timely manner

- Assisted with loading and unloading packages

- Maintained accurate delivery records

**Tacocina**

Server

New York, USA January 2024 - September 2024

- Greet and seat customers, present menus, and provide detailed information about daily specials to ensure a positive dining experience.

- Accurately take customer orders, relay them to the kitchen, and deliver food and beverages promptly while adhering to service standards.

- Handle customer payments, process transactions, and address any concerns or special requests to ensure customer satisfaction.

**References available upon request**

Contact this candidate