Customer Service Inventory Control

ABDOULAYE LO

********@*****.*** 267-***-****

Education

GED August 2014

Professional Experience

Amazon, FC Associate October 2023 – current

Assisted customers in locating products and providing products knowledge.

Provided customer service to all guest, including resolving complaints and answering questions

Stocked shelves with merchandise while adhering to inventory control procedure

Uber driver Jan. 2022- Oct 2023

Delivered packages to customers in a timely and efficient manner.

Inspected vehicles for mechanical items and safety issues.

Maintained accurate logs of vehicle inspections and repair status

Makkah Market

September 2019-2022

Assisted in commercial managing

Prepared shipping documents (like invoices, purchase orders and bills of lading)

Planning shipments based on product availability and customer requests

Maintained updated records of orders, suppliers, and customers

Provided information to customers about the status of their orders

Skills

Material Organization, Workplace Organization, Loading and unloading, Stock replenishment

Inventory Management, Risk Assessment, Customer Service, Microsoft Office Suite, Billing, Analytical & Problem-Solving Skills

Demonstrated ability to communicate effectively, lead, coach, and manage staff and projects.

Languages

Fluent in English, French and Arabic

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