Executive Director Human Resources

Maivette (Ivy) Gleeson

Shorewood, Illinois ***** 773-***-**** *****************@*****.*** LinkedIn

OPERATIONS EXECUTIVE

Accomplished operations leader with multi-site management experience and a record of improving the financial, operational, and clinical performance of non-profit and for-profit organizations within the healthcare industry. Recognized for leadership, and vision to proper operational controls, administrative and reporting procedures, and personnel systems in place to ensure financial strength and operating efficiency. Proficient in building a culture of teamwork, reward, respect, and accountability. Recognized for ability to inspire and motivate employees to strive for excellence, creating a passionate, service-driven environment.

Key strengths include:

Strategic Planning Team Leadership Financial Management Cost Reduction Training & Mentoring Quality

Business Planning/Execution Continuous Improvements Internal Controls Turnarounds Human Resources

Industry & Federal/State Government Regulations & Compliance Financial Modeling Budget Forecasting P&L

PROFESSIONAL EXPERIENCE

TRANSITIONAL CARE MANAGEMENT Mar 2023-Present

Chief Administrative Officer/Consultant, (100% travel)

Consulted and collaborated with Senior Management to meet defined goals and comply with all regulatory guidelines for 7 intermediate and skilled nursing facilities in IL. Oversaw P&L, & operating budget management.

Traveled to 2 locations serving as the Executive Director or Healthcare Administrator for assigned community

Worked directly with CFO and President in establishing budgets and new financial model

Reviewed and implemented Life Safety Code regulatory compliance

Participate in interview panels for the selection of leadership candidates

Trained/onboarded newly hired Executive Director or Healthcare Administrator in a multi-state setting

Reviewed/implemented budget guidelines/policies & procedures ensuring each community’s financial viability

Participated in continuing education programs designed to keep abreast of changes in the profession

Applied the necessary standard in all matters related to residents’ protected health information

CHRISTIAN HORIZONS, Shorewood, IL Jan 2021 – Sep 2022

One of the nation’s largest faith-based, not-for-profit senior living providers with 12 communities across 4 states offering memory care, short-term rehabilitation, skilled care, hospice care, independent and assisted living options.

Regional Operations Specialist/Consultant, (100% travel)

Consulted and collaborated with Senior Management to meet defined goals and comply with all regulatory guidelines for 12 facilities (6 CCRC’s & 6 Independent Living) in IL, IN, IA, and MO. Oversaw P&L, & operating budget management.

Traveled to 12 locations serving as the Executive Director or Healthcare Administrator for assigned community

Worked directly with CFO and Chief Operating Officer (COO) in establishing budgets and new financial model

Reviewed and implemented Life Safety Code regulatory compliance

Participate in interview panels for the selection of ministry leaders

Trained/onboarded newly hired Executive Director or Healthcare Administrator in a multi-state setting

Reviewed/implemented budget guidelines/policies & procedures ensuring each community’s financial viability

Participated in continuing education programs designed to keep abreast of changes in the profession

Applied the necessary standard in all matters related to residents’ protected health information

PREMIER HEALTHCARE OF ILLINOIS, Skokie, IL Jan 2020 – Jan 2021

Privately owned operating in two states offering skilled nursing, physical therapy, occupational & speech therapy, memory care, hospice and respite care services.

Regional Operations Consultant, (100% travel)

Oversaw 7 facilities with occupancy ranging from 100 – 220 residents, nursing staff, aids, and additional staff members.

Transformed focused skilled care facilities back into substantial compliance with State and Federal regulations, including Life Safety program

Directed the operations of current facilities in accordance with established policies and procedures and in compliance with federal, state and local regulations

Functioned as part of an interdisciplinary team to provide quality of care to all residents

Operated facilities within established budget guidelines

Focused on infection control policies and procedures in the face of Covid-19 pandemic resulting in a covid free facility that maintained 100% occupancy

Developed and implemented infection control (all the Covid-19) policy and procedures that became a best practice” and was rolled out to the organizations 7 additional facilities

Partnered with the 7 facility administrators to review financial standing and implement measures to withstand challenges faced during the pandemic

Ensured quality customer service to residents, families, staff and all external customers and department services

GOLDEN DOME LLC, Council Bluffs, IA Feb 2018 – Dec 2019

Interim Nursing Home Administrator

Interim for 5 non-profit and for-profit communities (Risen Son Christian Village, Washington Christian Village, Beacon Hill Health Center, Cedarhurst of Naperville, Sunrise Skilled Nursing) with occupancy between 100 – 325 residents.

Increased skilled care census at Risen Son 100% in 2 months, by streamlining admission process and procedures

Re-established facility policies and procedures to ensure operational success

Identified operational and financial improvements and created/implemented correction action plans

Re-negotiated current contracts to give the Communities better opportunity for continuing their mission

Trained MDS staff on PDPM reimbursement process

Trained newly hired community administrator on process & procedures to ensure smooth transition in leadership

Trained newly licensed internal nursing home candidate on daily tasks and in skilled nursing home operations

Increased Washington Christian Village’s skilled care census by 150% in 4 months

Managed financial budgets with average monthly income of $40K at Washington Christian Village

Created a new survey process that resulted in 3 deficiencies with low scope and severity (desk review only)

Identified staffing work schedule improvements, developed timeline to ensure OnShift was up and running

LEXINGTON OF SCHAUMBURG, Schaumburg, IL Oct 2018 – Apr 2019

Nursing Home Administrator

Increased monthly skilled census from average of 8 to 30 within 3 months

Increased overall total census from average of 140 to 160 within 3 months

Identified operational opportunities to improve financial outlook of the Skilled Nursing Facility

Member of corporate ad hoc committees to improve accounts receivable, reimbursement and marketing intake

Worked closely with Nursing to identify opportunities to maximize reimbursement and reduce re-hospitalization

Identified and tapped major physician players within the market for census development

Improved working relationship with hospital discharge planners, social workers, and hospital management

Participated in PDPM process committee

REGENCY CARE OF MORRIS, Morris, IL Sep 2017 – Feb 2018

Nursing Home Administrator

Increased Medicare rate to $555 per day and monthly average number of Medicare census from 6 to 13

EVEREST CARE CENTER, Chicago, IL May 2017 – Aug 2017

Nursing Home Administrator

Refocused facility processes and procedures according to new guidelines from new ownership/management company.

ROSEWOOD CARE CENTER, St. Charles, IL Feb 2012 – Apr 2017

Nursing Home Administrator

Increased overall census by 40% during the 1st of year of employment

Trained and managed internal nursing home administrators on effective financial and budget management

Streamlined the referral and admission process to minimize turnaround time for referral acceptance

Spearheaded Northwestern Hospital ACO contract negotiations leading to the formulation of a workable contract

Managed facility re-admission rate to 3% monthly average

SAK MANAGEMENT, Northfield, IL July 2011 – Feb 2012

Regional Director for Census Building

Managed 3 nursing and rehabilitation facilities in the northwest region of Illinois.

Improved census and compliance with state regulations

CENTRAL NURSING AND REHABILITATION, Chicago, IL Mar 2002 – Jul 2011

Nursing Home Administrator

Managed a 325-bed skilled nursing facility. Upheld high standards to meet state and industry compliance.

Averaged 98% monthly census

EDUCATION CERTIFICATIONS LICENSES

Bachelor of Science in Financial Management St. Scholastica’s College Manilla, Philippines

Licensed Nursing Home Administrator, Illinois, Current

CPASRM – Risk Management Certification, 2022 - 2025

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