Customer Service Package Handler

**

Metro Loss & Prevention Security Ltd. Security Officer.

Acid Security Ltd. Security Supervisor. 2008 - 2013

Entrepreneur. 2014 - 2020

FedEx Ground. 1 Tinicum Island Ave. PA Package Handler. 2023

Sorting, packaging, and routing packages correctly.

Loading packages into FedEx vehicles.

Handling packages safely.

Scanning packages for correct tracking.

Resolving safety-related issues.

Providing customer service by answering questions about packages and FedEx products.

Physically handling packages, including lifting packages up to 70 lbs.

Using equipment such as hand trucks and pallet jacks to move packages.

Prospect Airport Services. Philadelphia International Airport Cabin Service Agent. 2023-present.

Safety Protocols: Follow all safety protocols and procedures.

Customer Service: Providing excellent customer service and addressing any passenger concerns.

Compliance: Ensuring compliance with airline policies and aviation regulations.

Communication: Maintaining dialogue with team members.

Prospect Airport Services. Philadelphia International Airport Supervisor. 2024 – current.

Safety Protocols: Ensuring the cabin crew follows all safety protocols and procedures.

Customer Service: Providing excellent customer service and addressing any passenger concerns.

Crew Management: Supervising and supporting the cabin crew, including training and performance evaluations.

Compliance: Ensuring compliance with airline policies and aviation regulations.

Communication: Maintaining dialogue with tower and team members.

Years of experience

September 1997 - June 2002

33 Monk Street, Spanish Town

St. Catherine Jamaica. W.I

Safety Procedures

Quality Assurance

Performance Monitoring

Inventory Management

Interpersonal Communication

Team Leadership

Decision-Making

Incident Investigation

Documentation and Reporting

Workplace Safety

Material Handling

Hazardous Materials Handling

Problem-Solving

Equipment Operation

PROFILE

Results-driven professional with proven abilities in team collaboration and cross-functional coordination. Adaptable and effective in diverse settings, with a continuous learning mindset. Skilled at goal setting and driving achievement. Compassionate and approachable, excelling in active listening. Committed to facilitating team success and achieving organizational objectives by managing resources effectively.

St. Jago High

EDUCATION

English Language

Religious Education

Social Studies

Caribbean History

SKILLS

154 Bullens Lane, Woodlyn PA. 19094. ****************@*****.*** #: 929-***-****

MELBOURNE I TAYLOR

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