Administrative Assistant Front Desk

MJT

OBJECTIVE

To gain a responsible position in a Company where my knowledge and experience will allow me the opportunity to grow.

SKILLS

LANGUAGES:

Bilingual: Fluent in Spanish & English (Reading, Writing and Speaking)

COMPUTER SKILLS:

Type 45 WPM

Word Perfect Basic

Office Computations

Teams

AS/400

Business Central

Navision

Microsoft Office

ADMINISTRATIVE SKILLS:

Record Planning Front Desk

Reception

Filing Charting

Patient Care CPR Certified

Medical/Dental Insurance and Collection Insurance Verification

MARTHA J. TAMAYO

PLAINFIELD, IL 630-***-**** ************@*****.***

EXPERIENCE

CONTRACTS ADMINISTRATOR/SALES SUPPORT • COOKS DIRECT • JANUARY 2023-PRESENT

Initiate quote requests to manufacturers and manufacturer reps.

Process contract orders and quotes within one business day.

Pull and enter orders from web contract customer portal.

Update customer records in MS Business Central.

Maintain web registrations with end user entities, as well as coordinate associated fee payments.

MARKETPLACE COORDINATOR• COOKS DIRECT • APRIL 2019-DECEMBER 2022

Manage all freight claims.

Manage buyer/seller messages in eBay for all sale orders.

Assist the Accounting Dept with proof of delivery cases.

Contact and follow up with manufacturers to collect product information.

Populate and coordinate RMA’s directly with KitchenAid.

Manage Amazon merchant fulfilled sales order return requests.

Manage buyer/seller messages in Seller Central & Vendor Central regarding all customer inquiries.

AMAZON LOGISTICS LEAD• COOKS DIRECT • AUGUST 2017-MARCH 2019

Physical handling of product between Vendors, DC and Amazon FBA network.

System tracking and accounting for product movement.

Management of exceptions and discrepancies.

Assist the DC Supervisor with miscellaneous DC receiving.

ADMINISTRATIVE ASSISTANT• CLARK DISTRIBUTION• JUNE 2011-AUGUST 2017

Perform administrative and office support activities.

Data entry, payroll, and OS&D.

Assisted with Bill of Ladings and shipping labels.

Primary phone coverage.

Track and monitor shipments to ensure on-time delivery.

Prepare and mail all US Mail, UPS, Fed-Ex packages.

Called upon to assist with special projects.

Promoted to Operations Manager

Implemented productivity reporting and tracking.

Oversee shipping for 4 U.S. and Canadian regions.

EDUCATION

EVEREST COLLEGE • BURR RIDGE, IL •

Medical Administrative Assistant 2008

GAGE PARK HIGH SCHOOL • CHICAGO, IL

High School Diploma 1996-2000

References available upon request

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