Support Representative Field

William Chance Rosic

SENIOR INTEGRATOR/ANALYST Subject Matter Expert (SME) Field Support Representative (FSR) ******.*****@*****.*** 256-***-**** CURRENT ACTIVE TS/SCI

Education

Jacksonville State University, BS in Computer Information Systems with minor in Accounting/Business/Math, 1991

Experience

AM PIERCE & ASSOCIATES, SENIOR SYSTEMS ANALYST 10/2012 – PRESENT

·Subject Matter Expert (SME) and Field Support Representative (FSR) for all AAMDC and ADA units worldwide in support of software developed in the Space and Missile Defense Command (SMDC) Battle Lab

·Supports analysis of networks and systems and is responsible for architecture design and network administration for Future Warfare Center Battle Lab development of net-centric enterprise capabilities

·Develops secure networks and systems and supports the integration, test, and maintenance of networks and systems to support a variety of complex and mission-critical programs including Domestic Operations Assessment and Reporting Tool (DAART), Geospatial Information Interoperability Exploitation Portable (GIIEP), Army Missile Defense-Explorer (AMD-E), and TIGER/Advanced Warfare Environment (AWarE). Worked with various data links to include OPIR, USMTF and IBS-CMF as well as Link-16/Tadil-j to connect with Patriot/Sentinel Radars

·Manages the functionality and efficiency of 20 servers, associated equipment, and operating systems (Window and RHEL) and is responsible for maintaining the integrity and security of firewalls, servers, and systems

·Leads the development of system IA documentation to support certification of compliance to applicable standards, establishes administrator and service accounts, and maintains system documentation

·Supports the preparation, coordination, and execution of meetings, conferences, and technical reviews; includes producing briefs, issue sheets, white papers, quad charts, and trade studies

·Applies knowledge of Information Security policies and procedures to process and protect DoD classified information; provides direct support for accreditation and Certificate of Networthiness (CoN) (now eMASS RMF system) for the approval of systems for use on accredited DoD .mil networks that include both NIPRNET and SIPRNET

·Provides support in the development and tracking of milestone documentation to prevent or resolve delays

·Serves as a team leader for the support of tasks that involve the analysis of the information assurance posture of networks; supports technical and operational network requirements analysis and system design studies relative to program execution in Joint, Air Force, and Army Integrated Air and Missile Defense (IAMD) communities

·Coordinates working groups, meetings, updates to Test and Evaluation Master Plans, and conferences with stakeholders to develop and maintain roadmaps for test execution; test support includes Operational Test and Evaluation and Follow-On Test and Evaluation for the Future Warfare Center operations

·Develops, integrates, tests, and maintains secure network systems; provides Concepts of Operation; Concepts of Employment; and Tactics, Techniques, and Procedures to meet IAMD requirements

·Analyzes the Integrated Master Schedule (IMS) to verify that appropriate time has been allocated to secure network design, development, and assessment for compliance with all Information Assurance policies and regulations; develops periodic updates that identify execution challenges and provide mitigation options

·Interfaces with commercial vendors, tracks repairs and funding, identifies deficiencies, supports resolutions, and monitors recovery plans for the integration, test, and maintenance of networks and systems

·Defines and documents functional requirements and specifications for the Command and Control Gap Filler (C2GF) Joint Concept Technology Demonstration (JCTD) program; this effort includes testing and development of networked systems and application of knowledge of Information Security policies/procedures

·Collects and analyzes test and evaluation execution metrics and schedule and performance data for incorporation into teamwork plans, data calls, and test documentation

·Develops, participates in, and provides Information Security training and awareness and supports the delivery of training material and classes to end users nationwide

·Provides compliance with policies, regulations, and Executive Orders in the handling and dissemination of classified material and information in developing schedules and integration efforts to meet sensor netting requirements prior to execution of the various exercises in support of AAMDC and subordinate ADA units

BAE SYSTEMS, SENIOR SYSTEMS ANALYST 06/2007 – 10/2012

·Led analysis of information systems; development of secure networks; and integration, test, and maintenance of various operating systems that support the functionality of Space and Missile Defense Battle Lab computers

·Supervised the support of tasks that involved the analysis of the information assurance posture of networks in support of system certification and accreditation for software setup and installation using various operating systems including Windows, Linux, Red Hat and UNIX

·Prepared and configured drives and computers for demonstrations, exercises, and deployments to support the Distributed Mission Operations Air Defense Artillery (DMO-ADA) program used in the training of all units deploying for National Capital Region missions; required application of knowledge on Information Security policies and procedures to process and protect DoD classified information

·Evaluated and supported enforcement of the Information Assurance program, standards, and policies to verify confidentiality, integrity, availability, non-repudiation, and accountability

·Developed system IA documentation to support certification of compliance to applicable standards in program use of hardware, software, and network systems supporting programs including the Multi Sensor Correlator Tracker, Tactical Data Framework, Forward Area Air Defense (FAAD), FAAD 3D, NASAMS FDC, network routers and switches, VOIP phones and Call Manager, video matrix systems, PSC5 and PSC7, Quadnet and Zebra radios, KG84 and KG175D, Crypto Ignition Keys, DTDs, and other encryption devices

·Applied knowledge of policies, regulations, and Executive Orders in the marking, handling, and dissemination of classified material and information and creation and use of Security Classification Guides (SCGs) for the Future Operations Capabilities - Tactical Operations Center (FOC-TOC) and to deployed units utilizing TIGER/AWarE software (e.g., 32nd AAMDC in Al Udeid, Doha, Qatar, and in various locations in Germany)

·Supported Functional Configuration Audits and Physical Configuration Audits; developed agendas, meeting minutes, and presentations and provided scheduling coordination and training modules for audit execution

·Maintained system IA documentation to support certification of compliance to applicable standards in development and monitoring of policies and standards relating to computing resources allocation

·Delivered Information Security training and awareness and interacted with end users in supporting DMO-ADA training for units involved with Homeland Defense in the NCR

·Provided direct support for all Information Technology systems requiring IA accreditation to establish full compliance with all DoD Information Assurance policies, guidelines, and directives

·Supported certification and compliance to applicable standards while developing and participating in special training projects including Black Dart in China Lake and Point Mugu, CA and Eagle Resolve in Qatar

SIGMATECH, INC., SYSTEMS ADMINISTRATOR 02/2001 – 06/2007

·Served as team leader coordinating and executing tasks including software setup, installation, integration, and analysis and development and maintenance of secure networks, systems, and associated assets

·Served as systems administrator responsible for secure network design, configuration, and maintenance

·Provided technical assistance and performed troubleshooting functions to maintain secure network performance

·Analyzed the IA posture of networks and led development of system IA documentation to support the preparation and configuration of drives and computers for demonstrations, exercises, and deployments

·Applied knowledge of policy, regulations, and Executive Orders in the marking, handling, and dissemination of classified material and information to support server and network configuration and maintenance

·Supported the project manager by providing direct support for all Information Technology systems requiring IA accreditation in accordance with DoD policy

NCCIM, PROGRAMMER II 08/1997 – 02/2001

·Provided computer and secure network technical support for approximately 90 users in multiple organizations at Redstone Arsenal in Huntsville, AL.; developed information assurance project plans, guidelines, and controls to maintain numerous secure operating systems, including one NT and five Novell-based servers

·As Programmer II for the Corporate Information Center contract, provided support for network and system analysis, development, integration, test, and maintenance services; applied knowledge of IA policies and procedures to process and protect DoD classified information and provide secure network and system support

·Supported certification of compliance to applicable standards in development and maintenance of operating systems involving DOS, Windows, Windows for Workgroups, Windows 95, and WinNT

·Delivered support for development of secure networks and compliance to applicable IA government standards in the integration, test, and maintenance of the computer operating systems

·Analyzed computer and secure network needs and provided options for meeting immediate and long-range requirements for support personnel and equipment

Special Training, Certifications & Awards

·System Administrator & Network Manager Security Certification - USASC&FG, 1999

·Security + renewal expected completion Oct 2024

·DoD IAT Level II Cert expected completion Oct 2024

·Windows 95 and Office 95 Training, 1997

·Joint Range Extension (JRE) Tactical Data Link, L-3 San Diego, 2005

·Multi Source Correlator Tracker (MSCT) and Tactical Display Framework (TDF) Solipsys, Anderson, SC 2004

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