Tracy M. Johnson
Kansas City, MO 64158
Cell Phone# 816-***-****
Summary: Customer oriented team player with a strong history of dedication and hardwork with internal drive to deliver high quality work. Go with the flow work attitude ready to take on any task or project.
Skills:
● Assessing Personal Property
● Accounts Payable
● Materials handling
● Proficient in Excel and Word
● Inventory organization
● Proficient in Cyber, PROD, and FRED
● Procedure implementation
● Time management skills
● Training and development
● Customer service
● Client focused
● Greeting guests
● Food assembly
● Ingredient preparation
● Typing
● Sales
● Proofreading
Experience:
Clay County Assessor - Assessor
9/29/2023 - 8/23/24
Assessed personal property on vehicles, boats, RVs, and campers face to face and online.
Worked on spreadsheets to clean-up duplicate VINs, verify tax codes, contact customers to verify address or personal property information needed to complete their assessment.
Answered online chat and phones for questions that customers had and gave them direction on what they needed or forwarded them onto the appropriate department in Clay County.
Clay County Facilities Management - Administrative Assistant 9/29/2022 - 9/29/2023
Input work orders, make badges, record maintenance workers duties completed, accounts payable for Facilities, collect and process outgoing mail, room reservations, and provide customer service to incoming vendors.
Miller & Company LLP - Administrative Assistant
11/2021 - 8/2022
Worked for FTZ lawyers researching Foreign Trade Zone articles and drawing up legal documents and letters to the Foreign Trade Zones making sure the site is activated on time.
Department of Health and Senior Services – Administrative Support Assistant 06/2014 - 06/2021
Taken on a file room retention center project separating open and closed files. Handle multi-line phones for incoming phone calls and direct callers to the appropriate worker or redirect them to the correct phone number. Assign monthly orders to field workers in order for clients to continue receiving their Medicaid Home and Community services.
Schedule weekly car requests for one state car for field workers to utilize daily. I also keep up on all of the preventive maintenance and cleaning/detailing of each state car. Collect and stamp all outgoing mail utilizing Stamps.com. Then I collect and distribute incoming mail to each worker's mailbox.
Work close orders for Medicaid clients updating their care plants, closed clients entering into a nursing home permanently and/or passed away. Liberty Public Schools – Nutrition Services
08/2012 to 05/2014
Ran the snack bar at Liberty North High School during the lunch hours. Did weekly inventory of all food and drinks and ordered what was required to supply the snack bar.
Made sandwiches and other food items for grab and go meals. Also cooked pizzas and pretzels daily to supply the snack bar.
Counted and balanced my cash drawer daily.
Washed dishes and helped keep the work area clean on a daily basis. H&H Color Lab - Photo Albums
4/2010 - 12/2011
Built high quality photo albums. Engraved photo albums. Dean & Deluca – Bakery Worker
09/2009 to 02/2010
Worked closing by myself selling high quality bakery items; such as pastries and breads, to the customer.
Cleaned and restocked display case of all cakes, cupcakes, and other prepared pastries.
Helped food prep for morning crew.
Cleaned and maintained work space for incoming morning crew. NARA - File Technician
4/2002 - 12/2004
Pulled and refiled government documents that were requested. Worked on the disposal team to make space for the incoming year of files. Sprint Corp PCS – Project Engineer
03/2000 to 03/2002
Planned, designed and managed ordering T1 cell sites for Eastern coastal markets. Delivered detailed and concise directives to team members and worked closely with organizational managers to facilitate project success. Coordinated with the project installation group to ensure appropriate technical support during project execution.
Education and Training:
Truman High School
Joe-Herndon Vo-Tech
Maple Woods – Associates of Arts