AS
AMADOU SOW
*************@*****.*** +1-571-***-**** Ashburn, VA 20146
WWW: https://www.linkedin.com/in/sow-amadou-sam-a037a9154/ WWW: Bold Profile Passionate about empowering individuals through accessible information and active involvement in decision-making. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Demonstrates professional call-handling skills with a focus on sensitivity, neutrality, and strict adherence to data protection. Adept at troubleshooting tech issues, creating secure feedback channels for transparency. Problem-solving aptitude
Systems Implementation
Team Collaboration
Resource Allocation
Agile Methodologies
Time Management
Detail-Oriented
Team Management
Technical Troubleshooting
Multitasking
Effective Communication
SAT Group Guinea (Solution Avancée en
Télématique) Ouagadougou
Regional Business Development Manager
08/2021 - 06/2023
Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Identified new customers through pipelining, pre-qualification and territory analysis and management.
Facilitated and managed business development plan based on market and industry research.
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit. Google Remote
IT Fellow
03/2021 - 03/2022
Learned procedures and best practices for building intuitive applications. Reviewed project requirements and followed specifications to deliver on-target work.
Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
Analyzed user needs and software requirements to determine design feasibility.
State Farm Correctional Facility State
Farm, VA
Senior Correctional Officer
02/2020 - 03/2021
Promoted to subject matter expert and led professional development sessions for fellow officers.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Maintained clear and open communications with facility areas to support safe operations.
Summary
Skills
Experience
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Inspected cells and conducted random searches of common areas and beds. Vitamin Shoppe Ashland, VA
Inventory Control Auditor
01/2018 - 01/2020
Inspected and recorded incoming and outgoing orders for count, damage and dates.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department. Recorded shipment data for reporting, accounting or recordkeeping purposes.
Operated lift and hand trucks to transfer materials to and from target areas. Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
J Sargeant Reynolds Community College Richmond, VA Associate of Science in Business Administration
12/2022
Western Governors University Salt Lake City, UT
Master of Science in IT Management
Accelerated Combined Bachelors & Masters degree program in progress. Agile Project Management
French:
Professional
English:
Professional
Korean:
Elementary
Dean's list
Student Club Leader
Student Honor Society
Student Club Founder
Husband and dad of two children
Former vice-president of the Guinean community association in South-Korea Education and Training
Certifications
Languages
Accomplishments
Activities and Honors
References available upon request.
References