Customer Service Material Handler

MJ Moises Jimenez

Whittier, CA ***** 323-***-**** *****************@******.***

PROFESSIONAL

SUMMARY

Proven track record in logistics and customer service, notably at Amazon, where I enhanced customer satisfaction through efficient returns processing and adherence to safety guidelines. Skilled in order picking, inventory management, and bilingual communication, I excel in teamwork, problem-solving, and maintaining a positive attitude under pressure. Achieved a significant reduction in delivery times by optimizing routes and schedules. SKILLS Positive Attitude Valid Driver's License

Teamwork and Collaboration Bilingual

Attention to Detail Time Management

Dependable and reliable Problem-Solving

Punctual and Reliable Safe Driving

Order picking and processing Delivery Scheduling

Stocking and Inventory Shipping and packaging

Quality Assurance Order Verification

Payment Collection Customer Service

WORK HISTORY DELIVERY DRIVER 04/2023 to CURRENT

May Flowers Whittier, CA

Delivered flower packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes. Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

CUSTOMER RETURNS PROCESSOR 10/2022 to 04/2023

Amazon San Bernardino

Unloaded, inspected, and stored damaged and returned products. Collaborated with team members to facilitate returns quickly and provide outstanding customer service.

Adhered to company safety guidelines to minimize warehouse accidents. Distributed returned merchandise to appropriate store departments or palletized for liquidation.

MATERIAL HANDLER 06/2022 to 09/2022

United Material Handling Inc Perris, CA

Transported inventory items to appropriate locations. Packed items into appropriate containers for shipment. Maintained a safe work environment by following proper safety protocols and conducting regular inspections.

Kept storage areas organized, clean, and secure to fully protect company assets.

MATERIAL HANDLER 10/2021 to 06/2022

GXO Logistics Perris, CA

Transported inventory items to appropriate locations. Packed items into appropriate containers for shipment. Maintained a safe work environment by following proper safety protocols and conducting regular inspections.

Kept storage areas organized, clean, and secure to fully protect company assets.

Collaborated with team members to ensure timely completion of tasks and high-quality work standards.

Used hand-held scanners and physical logs to accurately track item movements.

Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility. Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed. Prevented product damage by carefully loading and unloading materials using appropriate equipment.

Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first. EDUCATION High School Diploma 06/2008

Whittier High School, Whittier, CA

Contact this candidate