Customer Service Part-Time

Graciela Rodríguez

**** * **** ****** ********************@*****.***

Chicago, IL 60623 Cell: 708-***-****

CNA/Customer Service

Reception ● Appointments ● Scheduling ● Patient Care

Experienced, professional carrying out all duties in an honest, ethical and professional manner. Self motivated, energetic. Efficient; organized; with strong analytical skills and attention to detail. Comfortable multi-tasking. Well organized. Maintains a clean safe working environment. Performs assists and/undressing in compliance with the plan care. Demonstrates competency in applying the principles of the growth and development of infant, child, adolescent, young adult, middle-age adult and geriatric patients as measure by specific performance standards and as outlined by policies and procedures.

Multi-task Filling Inventory

Professional CPR Bilingual (Spanish)

People Person First Aid Reception Duties

Computer skills: Microsoft Office Word and Data Entry

EXPERIENCE

LittleVillege Homehelth Care Chicago,IL.

CNA 2020-present

Provide Client Professional care at home

Nursing and Rehabilitation Center

Nursing and psychiatric facility services

Skill care to residents in a comforble and friendly care

Sunny Health Home Care Oak Lawm, IL.

CNA 2014- 2020

Assist clients with disabilities help moving wheelchairs ( bed baths or shower)

Assist in providing a safe environment for client

Greeting Customers and provide a home health care

European Services at Home Chicago, IL. Caregivers/Home Care 2012-2015

Personal care and supervision of daily living activities (bathing, feeding, dressing, hygiene, medication reminder)

Assistance with transfers and help moving clients in and out of beds baths, wheelchairs or automobiles

Provide companionship; assisting with non-medical home care services; light housekeeping, meal planning/preparation, errands and shopping; Engaging clients in activities both inside and outside the home.

Casa Blanca Group LLC. Chicago, IL.

Receptionist 2009-2012

Answering telephone calls, scheduling appointments, inquiries

Organizing and maintaining filing system, ensuring that all information was added to the files in a timely matter, locating files upon request

Provided a customer friendly atmosphere, ensuring all visitors were made aware that the client put their needs first.

EDUCATION

Truman College GED Chicago, IL.

Truman College CNA Chicago, IL.

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