Customer Service High School
Resume:
Channel Lucious
********@******.*** / 929-***-**** / Jamaica, NY 11405 / WWW: Bold Profile Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Experience
Aramex International - Supervisor of Operations
Springfield Gardens, NY
Shred Time - Freight Specialist
Manhattan, NY
References
References available upon request.
Skills
Education and Training
06/2023
Penn High School
New Castle, DE
High School Diploma
Collaborated with senior leadership on strategic initiatives related to operations.
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● Ensured compliance with all applicable laws, regulations and standards. Evaluated existing processes regularly for potential optimization opportunities.
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Developed and implemented policies and procedures for efficient workflow.
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Maintained accurate records for tracking progress and performance of team members.
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Monitored the progress of shipments to ensure on-time arrival at their destination.
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● Maintained accurate records of shipments and invoices. Provided customer service to clients regarding shipping and delivery of freight.
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Coordinated with vendors and customers to ensure timely delivery of goods.
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● Budget Planning
● Staff Evaluation
● Maintenance Oversight
● Facilities Inspection
● Recruitment and hiring
● Logistics Management
● Customer Retention
● Performance reporting
● Customer Service
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