Customer Service A Team
Resume:
Charlie Winn
Porter/Groundskeeper/Janitor
McKinney, TX 75071
********@****.***
An experienced Porter with a proven track record in customer service and sanitation skills. Skilled in problem-solving and working with a team to ensure successful completion of projects. Authorized to work in the US for any employer
Work Experience
Day Porter
Coldwell Banker /Diamond Group Marilyn Iness - McKinney, TX May 2011 to Present
• Mow and trim lawns and shrubbery, using mowers and hand and power trimmers, and clear debris from grounds.
• Dust and clean company furniture Restock restroom supplies (paper towels, tissue, and soap).
• Perform a wide variety of general building maintenance repairs and service.
• Clean office spaces, take out trash
• Vacuum and buff floors, shampoo carpets, use steam cleaners.
• Daily mop and sweep homes/town homes and model homes.
• Replenish supplies and remove trash from restrooms, offices, and break rooms.
• Hand dust and wipe clean all office furniture, files, fixtures, paneling, windowsills and all other horizontal surfaces.
• Followfire safety procedures and regulations.
• Restore building interiors damaged by fire, smoke, water. Security Supervisor
HOUSE OF BLUES DALLAS - Dallas, TX
April 2012 to February 2014
• Responsible for keys, granting access to authorized personnel, and denying access to restricted areas
• Investigated suspicious activities and incidents to identify potential security risks
• Detalne the apprehended suspect in place until local law showed up
• Bi-lingual
• Cash handling experience
• Experience recognizing valid ID’s
• Experience in a live music environment
• Self-defense training
• Experience using metal detection equipment
• CPR certified
Working environment was fast-paced, often loud and stressful. Position required extended periods of prolonged standing and working on your feet both indoors and outdoors
Custodial Engineer
Crown Communities a D.R. Horton Company - Denton, TX August 2009 to April 2011
• Cleaned restrooms, kept aisles clean and clear of clutter, kept maintenance carts clean and stocked, emptied trash.
• Followed safety procedures, sweeping and mopping floors.
• Buff floors
• Clean windows and windowsills
Education
Diploma
Lake Highlands - Richardson, TX
September 1996 to May 1998
Skills
• Construction (7 years)
• Detailing
• Bussing
• Food Preparation
• Construction painting
• Property management
• Laundry
• Training & development
• Maintenance
• Driving
• Hospital experience
• Cash handling (5 years)
• Warehouse experience
• Cleaning (10+ years)
• Catering
• Lawn care
• Food handling
• Product demos
• Pet care
• Microsoft Word (1 year)
• Security
• Remodeling (7 years)
• Mechanical knowledge
• POS
• Organizational Skills (10+ years)
• Heavy lifting
• Photography
• Merchandising
• Landscape Maintenance
• Cash register
• Lawn Care
• Restaurant experience
• Porter experience
• Typing
• Forklift
• Management
• Buffing
• Janitorial experience
• Equipment repair
• Time Management
• Writing skills
• Plumbing
• Dishwashing
• Animal Care
• Commercial Cleaning
• POS
• Groundskeeping
• Mowing (5 years)
• Leadership
• Organizational skills
• retail sales
• Handyman
• Guest services
• Kennel experience
• Animal handling
• Floor care
• Landscaping
• Sanitation
• Facilities Maintenance
• English
• Load & unload
• Commercial cleaning
• Property Management
• Hospitality (9 years)
• Sales
• Upselling
• Medication administration
• Industrial cleaning
• Computer skills
• Communication skills
• Housekeeping (8 years)
• Residential painting
• Customer service
• Communications
• Drywall (3 years)
• Waste sorting
• Kitchen experience
• Fair Housing regulations
• Retail sales
• Landscape maintenance
• Hotel experience
• Custodial experience
• Security (7 years)
• Custodial Experience (10+ years)
• Facilities maintenance
• Cooking
• Maintenance
• Plumbing
• Electrical experience
• HVAC
• Janitorial experience
• Custodial experience
• Groundskeeping
• Cleaning
• Customer service
• Bilingual
• Spanish
• English
• Sanitation
• Food production
• Manufacturing
Certifications and Licenses
AED Certification
Heartsaver Certification
ServSafe
Driver's License
Assessments
Cleaner fit — Proficient
August 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Reliability — Proficient
January 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Proficient
February 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Retail customer service — Proficient
August 2022
Responding to customer situations in a retail setting Full results: Proficient
Workplace safety — Proficient
August 2022
Using safe practices at work
Full results: Proficient
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Attention to detail — Proficient
November 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Cooking skills: Basic food preparation — Proficient April 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Basic maintenance and repair — Proficient
April 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Warehouse safety — Proficient
August 2022
Using safe practices in a warehouse setting
Full results: Proficient
Work motivation — Proficient
October 2021
Level of motivation and discipline applied toward work Full results: Proficient
Manufacturing fit — Proficient
February 2024
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Basic maintenance and repair — Proficient
February 2024
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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