Data Entry Experience Associate

Jessica Roach **************@*****.*** 510-***-****

Objective

Seeking a challenging position in which my experience and skills will be utilized while allowing me the opportunity for developmental growth and advancement within the company.

Experience

CLIENT EXPERIENCE ASSOCIATE FIRST REPUBLIC BANK CURRENT

·Successfully implemented new processes to assist the team in becoming more efficient

·Improved client-facing services such as the first point of contact inquiries and managing disputes

·Assists in managing inventory of marketing materials and FRB swag products

·Manages high call volumes between clients and internal employees

·Assists over 8,000 employees with conference room bookings and organizing meeting schedules

LUNCH HELPER 1/CASHIER SAN LORENZO SCHOOL DISTRICT 2018

·Assisted in serving meals to all students

·Maintained the cleanliness of the establishment

·Assisted with bank deposits

·Managed inventory of cafeteria supplies and food

·Assisted in various tasks depending on the children’s needs

SALES AND SUPPORT GENERALIST VICTORIA’S SECRET 2016

·Efficiently managed the cash registers and improved the turn-around time for customer purchases and check-out transactions

·Effectively supported the store manager with all administrative and scheduling responsibilities.

·Successfully handled merchandise inventory processes that helped minimize profit loss

TRANSITIONAL ASSISTANT SPECTRUM CENTER 2008 – 2011

·Assisted in answering phones, data entry, filing documents, and budgeting for monthly allowances

·Worked with Autistic children to ensure goals were met on a day-to-day basis

·Pro-Act restraint trained with yearly refreshers

·Assisted students who were incapable of using the restroom or doing other routine activities

·Assisted students with hand-eye coordination exercises

Skills & Abilities

• Customer service • Microsoft Office • Data entry

• Time management • Multitasking • Organization

Education & Certification

High School Diploma

Certified International Makeup Artist by Glam Lab Makeup Studios

References

Available upon request.

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