Help Desk Active Directory
Resume:
Daniel Tanner
Douglasville, GA *****
******@*****.***
I made a career change and I am passionate about learning new technologies and applying them to real-world challenges. I value teamwork, integrity, and excellence in everything I do. My goal is to leverage my security expertise, IT skills, and leadership experience to deliver high-quality solutions and services to clients and stakeholders.
Authorized to work in the US for any employer
Work Experience
US Navy Machanist Mate
U.S. Government - Bremerton, WA
June 2019 to Present
• Cleaning, adjusting, testing and performing other preventive maintenance on the ship’s boilers, main engines, turbo generators and other auxiliary machinery (including steering engines, elevators, winches, pumps
• Repairing or replacing valves, pumps, heat exchangers, compressors, steam turbines, and hydraulic or pneumatic control devices.
• Work on Nuclear reactor plant on a nuclear powered aircraft carrier USS CVN 68 Nimitz
• Working for the ADP department doing administrative work to prepare for work control to complete assigned task for work centers
Mail Processing Clerk
United States Postal Service - Alpharetta, GA
May 2016 to Present
Distributes and scans incoming and outgoing mail at a post office, branch or station.
• Performs any variety of mail processing tasks such as, preparing work area, loading mail onto automated equipment.
• Labeling and tying out mail for dispatch and other related duties for distribution. Accomplishments
• I provided a consistent positive attitude in even the more stressful situations by working extra, and ensuring my teammates completed their tasks effectively.
• I have decrease the work output from other employees by 70% even though I was seasonal.
• Was a very liable worker always came on time
Skills Used
• I Used my prior work experience working at the Postal servie Active Directory/Azure/Help Desk
CourseCareers - Remote
August 2023 to October 2023
Active Directory Administration on Server 2019: • Used PowerShell to automate the creation of thousands of users
Installed and configured Active Directory Domain Services (promoted new domain) • Setup file and folder shares and assigned permissions
Help desk ticketing system (osTicket):
• Created an environment in Azure (VM) to install and configure os Ticket
• Performed initial administrative setup of osTicket (users, groups, SLAs, help topics, etc) • Created, triaged, and resolved mock tickets in lab environment Cashier/Stocker
Publix Supermarket - McDonough, GA
March 2010 to September 2012
Welcomed and assisted customers.
• Ordered product, unload trucks, store shelves and organized backroom.
• Clean and organized the store, including the checkout desk and displays
• Operated a cash register for cash, check, and credit card transaction with 100% accuracy
• Completed all opening and closing procedures, including counting the contents of cash register. Education
High School Diploma in General studies
D.M. Therrell High School - Atlanta, GA
2009
Skills
• - Time management - Interpersonal - Communication - Discipline - Leadership - Customer Service - Organizational (6 years)
• Windows
• Active Directory
• Azure
• Help Desk
• PowerShell
• DNS
• Microsoft Exchange
Links
https://www.coursera.org/account/accomplishments/specialization/certificate/VYD53QN5Y5CE https://www.credly.com/badges/652d9227-b155-4338-9ee5-d32090923abb/linked_in_profile https://www.linkedin.com/in/daniel-tanner-ba82507a? utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app Military Service
Branch: US NAVY
Service Country: United States
Rank: E-4
June 2019 to October 2023
Certifications and Licenses
Google I.T Support Professional Certificate
October 2023 to Present
CourseCareers
October 2023 to Present
CompTIA Security+(in process)
October 2023 to Present
Contact this candidate