Customer Service High School
Resume:
Resume
Shahkei Calhoun
Indianapolis, Indiana 46254
Objective •To obtain a career-oriented position where my skills & abilities will be utilized to their maximum potential. •To work for an employer where diligence is rewarded and the opportunity for advancement is obtainable. •Qualifications •Exceptional leadership qualities, /direct in fast paced production environments •Strong problem solving and analytical/sales •Impeccable motivational techniques, multi-tasking & organizational skills •Self-motivated with a strong passion for excellence, achievement, and promotion Knowledge & Skills •Ability to Lead and Sale •100 % Customer Service & Satisfaction Education •Central High School, East Chicago, IN. Diploma 2008-2012 Employment
Target Highland,IN
October,2017 -July,2018
Duties:
Unload apparel from truck load, organize and fold clothes, dress mannequins, greet and assist guest.
• Teleperformance Hobart, IN January 2014, December,2018
Duties:
• Identifies prospects by reading telephone and zip code directories and other prepared listings.
• Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
• Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.
• Completes orders by recording names, addresses, and purchases; referring orders for filling.
• Keeps equipment operational by following manufacturer's instructions and established procedures.
• Secures information by completing data base backups.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
Kmart Griffith, IN Retail Associate August 2014- February 2014
Duties: Greeted customers and determined their needs and wants
• Discussed type, quality and number of merchandise required for purchase
• Recommended merchandise based on individual requirements
• Advised customers on utilization and care of merchandise
• Provided advice to clients regarding particular products or services
• Explained the use and advantage of merchandise to customers
• Answered customers’ queries and concerns
• Showed the live working of merchandise
• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates
• Prepared sales contracts and accepted payment through cash, check and credit card
• Assisted in display of merchandise
• Maintained sales records for inventory control
• Report errors in product line.
• Check stock to ensure inventory is replenished.
• Complete quality control forms.
• Place orders for supplies.
Contact this candidate