Customer Service Administrative Support

Tytanny Young

Jonesboro, Ga, ***** • 404-***-**** • *************@*****.***

Enthusiastic and customer-focused professional seeking a position in the hospitality industry. Seeking a position to showcase customer service skills and passion for service excellence. Experienced in creating memorable experiences for guests by providing high standards of quality. Looking for an opportunity to contribute to a dynamic team while continuously developing my skills and knowledge in a fast-paced hospitality environment.

PROFESSIONAL EXPERIENCE

Merry Maids, Atlanta • Housekeeper January 2023 – May 2024

Professional housekeeper responsible for cleaning solutions for busy clients such as washing dishes/utensils, kitchen gadgets, appliances. Washing, drying and putting away laundry. Vacuumed carpets, clean hard surface floors and furniture. Reported maintenance issues including appliances. Tidies, organizes drawers, closets, and storage spaces in a neat and orderly fashion. Contributed to a positive work environment with a pleasant attitude, respect and understanding for co-workers and customers.

Tesla, Fairburn • Administrative Clerk September 2020 – February 2022

Provided exceptional administrative support in a fast-paced environment, ensuring smooth daily operations and effective communication within the team. Managed inventory including tracking stock levels, ordering supplies, and maintaining accurate records to optimize operational efficiency. Assisted customers and team members with inquiries, providing prompt and knowledgeable responses to enhance customer satisfaction and support Tesla’s mission of sustainable energy solutions. Maintained a cleaned and organized workspace, reflecting Tesla’s commitment to excellence and innovation.

H & R, Conyers • HR Clerk August 2018 – October 2019

Provided administrative support to the HR department by performing tasks such as communicating compensation, benefits and working conditions to potential candidates. Negotiated candidate salaries and prepared employment contracts. Maintained employment records and files including applications, resumes, job descriptions and assisting with payroll preparation.

K&L Outdoors, Stockbridge • Quality Control Inspector/Supervisor May 2017 – July 2018

Assessed materials, parts and products for conformance with quality control requirements and production specifications. Trained newly hired employees by explaining company procedures, job duties and performance expectations. Adhered to safety protocols to minimize equipment damage and avoid injuries.

EDUCATION: Diploma - Conyers High School Choose-U Hospitality Program/AHLEI Guest Services Agent Certification

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