Customer Service Assistant Manager
Resume:
Sarah Clark
Florence, KY *****
**.***.**********@*****.***
I have been working in customer service for 11 years and have manager experience for 10. I am very patient and nice to the customers. I am also a very hard worker if I don't know how to do something I will learn quickly so I can do my job better.
Authorized to work in the US for any employer
Work Experience
GSL
Pilot Flying J-Walton, KY
June 2021 to Present
I count and balance the safe and registers. I sort and stock trucks and merchandise, I wait on customers and handle unruly customer. I clean showers and help in subway. I do paperwork, counts, and orders. Packer
UPS-Walton, KY
March 2021 to May 2021
I sort and pack boxes in Gaylords
Shift Leader
Walgreens-Covington, KY
June 2020 to March 2021
made sure all employees where on task, cleaned stocked waited on customers, counted down drawers and safe, opened and closed store, worked in pharmacy Shift Leader
Circle K-Covington, KY
February 2019 to June 2020
Wait on customers, handle cash, up sale, clean, stock Sales Representative
Defenders-Newport, KY
February 2019 to October 2019
I answered calls and sold adt home security systems. Assistant Manager
United Dairy Farmers-Fort Wright, KY
May 2013 to January 2019
Count and fill safe, open and close store, count inventory and do orders, wait on customers, stock, clean, make sure employees are in task.
Education
High school or equivalent
Skills
• Upselling
• Shift Management
• Packaging
• Cash Handling
• Assistant Manager Experience
• Order Picking
• Shipping & Receiving
• Store Management Experience
• Warehouse Experience
• RF Scanner
• Pallet Jack
• Leadership
• Retail management
• Cleaning Experience
• Materials Handling
• Management
• Relationship management
• Restaurant experience
Certifications and Licenses
Certified Pharmacy Technician (CPhT)
March 2021 to March 2022
Driver's License
Assessments
Customer service — Proficient
August 2022
Identifying and resolving common customer issues
Full results: Proficient
Sales skills — Proficient
January 2022
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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