Diron Mark Presnell
*** *** ********* **, ************, NC 28681 828-***-**** *.****.********@*****.***
OBJECTIVE:
Transition my career into cyber security and networking by gaining full-time employment
within the information technology field.
EXPERIENCE
AT&T, Lincolnton — Acting Trainer
2024-Present
Train new hires in:
oPole Climbing/Ladder Handling
oFirst Aid/ Safety procedures per OSHA and Company standards
oFiber/Copper Expert Path Install and Repair Procedures
Wire Technician
2013- 2024
●Install and repair internet, satellite/IP TV, and VOIP services
●Copper and fiber infrastructure
●Assist customers with home or business networking setup
CommScope, Statesville — Bimetal Tester
2004-2005, 2006-2013
●Draw bimetal wire to specification
●Anneal bimetal wires and perform quality testing
●Shipping support - Load and unload trailers
Food Service Inc., Charlotte — Maintenance & Repair Technician
2005-2006
●Repair and refurbish various vending machines and appliances
●Stock, pull, and deliver orders
●Install new machines at customer location
BellSouth, Charlotte — Outside Plant & Service Technician
1999-2004
●Place and splice copper and fiber infrastructure cables
●Install and repair telephone and DSL connections
●Sales associate for internet, cell phone, and home phone services
EDUCATION
IT- Cyber Security AS GPA 3.65 Catawba Valley Community College — May 9th, 2024
SKILLS
●Customer service
●Problem-solving and Analytics
●Mentoring and Training Staff
●Windows/Linux
●Wireshark, Dart, Nmap,etc
●Working efficiently, safely, and in an environmentally friendly manner
●Conflict Resolution
CERTIFICATIONS
Google IT Support
Specialization
Coursera
Networking Security
CVCC- Cisco Networking Academy
Fundaments of Supervision &
Management
CVCC
Intro to PC Troubleshooting
CVCC
Industrial Electricity, AC/DC
Drives & PLC’s
CVCC
Consumer Electronic Servicing
CVCC
First Aid/CPR/AED Instructor
American Red Cross