Rafiah Mays
Apt D**
Brooksville, FL 34601
*******.*****@*****.***
Proven organizational skills given through experiences in life as well as past employment. Have always been a person on time for the job, rarely ever late. And I always go above and beyond what is required of me. Currently searching for meaningful work, something that will make a difference not only in my life but the lives around me. I have worked fast food service since I was 18 years old, working as a cashier as well as a BOH cook. I have experience as a shift lead, supervising 10 employees at a time. I also have some hotel front desk clerk and househeeping experience. I have been in control of counting down a safe and entering deposit information, assigning an employee to a drawer, refunds. I have successfully trained new employees upon arrival, and made sure they they understood the proper proceddures of the job. I would say I am a people person, I love to problem solve and help people whenever I can. I go out of my way to make sure that whatever is needed, I can give it.
Skills:
Organization• Filing • Data Entry • POS• Housekeeping • Front Desk Receptionist • Customer Service• Checking guest into booked rooms • Reserving rooms for paying guest • Professional communication
Work History
Burger King: Shift Lead 04/27/2022-04/17/2024
Contact: 352-***-****
20093 Cortez Blvd
Brooksville, Fl 34601
Superviser: Tiffany Fendick
·Cashier- Cashing out guests' orders
·Front Counter- welcoming guests with a friendly smile and positive attitude
·Drive Thru- Taking a guests' order and greeting them with a pleasant smile upon arrival at the window
·Cook- Prepare food according to how guest ordered it
·Shift Lead- Overseeing employees to ensure the proper procedures are being met
Hardee's Restauraunt: Cashier 10/2020 -03/2021
Contact: 352-***-****
1685 W. Jefferson St
Brooksville, Fl 34601
Superviser: Linda Leonard
·Cashier
·Order taker
·Prep Cook
·Drive Thru
·Cleaner
TacoBell: Cashier 12/2019 – 09/2020
Contact: 315-***-****
1602 NY-37 St. Lawrence Center
Massena, NY 13662
·Cashier
·Drive Thru
·Cleaner
·Order Taker
Walmart Supercenter: Maintence, Fitting rooms 08/2017-12/2019
Contact: 315-***-****
43 Stephenville St
Massena, NY 13662
·Cleaning Maintence
·Respond to spill calls
·Zone Fitting Rooms
·Organize Clothing displays
·Tend to used fittings rooms and reset them to available guests
·Sort and size clothing displays
Quality Inn Hotel Front Desk Clerk, Housekeeping 08/2016-05/2017
Contact: 315-***-****
10. W. Orvis St
Massena, NY 13662
Supperviser: Michele Kinnear
·Front desk clerk
·Reservation Agent
·Attend to Breakfast room
·Housekeeping
·Clean and restock hotel rooms for future guests
Kennywood Amusement Park 04/2013-07/2013
Contact: 412-***-****
4800 Kennywood Blvd
West Mifflin, PA 15122
·Change Runner
·Foood Prep
·Dishwasher
·Cashier
·Inventory
Community College Of Allegheny County: Assistant
Contact: 412-***-****
808 Ridge Ave
Pittsburgh, PA 15212
·Filing
·Copying Documents
·Data Entry
·Storing
·Organizing
·Typing
Education
Highchool Diploma: 06/10/2011 Peters Township Highschool
264 E. McMurray Rd.
McMurray, PA 15317
References
·Linda Leonard
Contact: 352-***-****
·Marybeth Johnson
Contact: 412-***-****
·David Hargis
Contact: 859-***-****
·Debra Costa
Contact: 352-***-****