Sharmin Merritt
Odessa, TX *****
********@*****.***
I wish to obtain employment in a fast-
paced environment where I can work with
customers and help solve problems;
where I can grow and learn new things.
Experience Education
November 2023-June 2024
Dispatcher/Darville Company
Answered multi-line phones, customer care, book & dispatch technicians to jobs, document work done, collect payments where applicable, generate reports and follow up on customer satisfaction. August 2024 -November 2024
911 dispatcher/Monahans Police Department
Answer phones, run information in TLETS & NLETS as officers requested, handled incoming emergency calls and dispatched appropriate personnel and document/file records.
May 2020 – August 2024
Dispatch Manager/HVAC Experts
Supervise a dispatch team of 3, generate reports for upper management, answer phones, after hour support, customer care, schedule, coordinate with purchasing & sales to ensure equipment availability, ensure we had all AFE’s, POs for billing, & confirm we had all applicable permits.
March 2015 – May 2020
Corrosion Technician/DLD Corrosion
Install cathodic protection on new & existing pipelines, risers or tank batteries. Survey cathodic readings in accordance with government regulations, invoicing, and inventory control.
March 2014 – September 2017
Geological consultant (mud logger)/Merritt Surface Logging, LLC
Owned and operated a mud logging company. Responsible for setting up jobs, obtaining permits, reporting geological information to designated persons within the oil company(ies), following safety guidelines, invoicing and balancing books, rig up & down & storing samples.
1995-1997
General studies with focus on
English & marketing
Midland College
Midland, TX
1995
Graduated high school.
Midland High
Midland, TX
Skills
• Creativity
• Leadership
• Organization
• Problem solving
• Teamwork
• Multi-tasking
• Phone etiquette
• Empathetic/Customer service
References
Ski Daugherty, 432-***-****
Email: ********@*****.***
Pastor John Wamsley, 432-***-****,
Email: ********@*******.***
Chief Stormy Laws, 432-***-****
Email: *****.******@**************.***
Artie Beavers, 432-***-****
Email: ***********@*****.***