Customer Service Branch Associate

AD

ASANTE DANIEL

***********@*****.*** +233********* EAST LEGON ACCRA

I am an enthusiastic and ambitious young man with great relational, good leadership abilities and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow excel and have effect both locally and internationally. I am organized and dependable young man and successful at managing multiple priorities with positive attitude. Willing to take on added responsibilities to meet team goals. Resourceful Branch Associate recognized for high productivity and efficient task completion. Specialized skills include customer service excellence, financial transaction accuracy, and effective problem-solving capabilities. Excel in communication, teamwork, and adaptability, ensuring seamless branch operations and positive customer experiences. Active listening

Problem Solving

Team Work

Leadership

QuickBooks experience

Customer Service

Sales professional

Sales Development

Verbal/written communication

Excellent work ethic

Team Player

Approachable

Cash Handling

Dependable

Resourceful nature

Friendly

Multi-tasking ability

Preymann Clothing Accra

Preymann Branch Associate

07/2023 - 03/2024

Developed relationships with customers through regular follow-up calls and emails.

Contributed to team efforts by accomplishing related tasks as needed. Generated reports related to branch performance metrics such as average wait times or number of transactions processed per day. Maintained customer records in accordance with internal data protection policies.

Processed deposits and withdrawals accurately, ensuring compliance with all regulations.

Provided customer service by responding to inquiries and resolving complaints in a timely manner.

Agape House New Testament Church

Facility Assistant

03/2022 - 03/2023

Prepared reports on current facility conditions and proposed changes or upgrades.

Managed janitorial staff schedules and assigned tasks accordingly. Developed plans for efficient use of space within the premises. Ensured that all facilities are secure by locking doors after business hours. Provided support in planning special events hosted at the facility. Assisted with the setup of meeting spaces for events or conferences held at the facility.

Performed daily inspections of facility grounds to ensure safety and Summary

Skills

Experience

cleanliness standards were met.

Ghana Meteorological Agency

Central Analysis and Forecasting Office

10/2021 - 09/2022

Studied and interpreted synoptic reports, maps, photographs and prognostic charts to predict long and short-range weather Posted daily weather information to social media platforms to keep public informed

Developed and presented long and short-range weather information everyday

Agyeiko Senior High School

General Math and Science Teacher

03/2020 - 08/2020

Organized after-school tutoring sessions for those needing extra help. Provided individualized instruction to help struggling students understand complex topics.

Encouraged students to pursue higher-level research opportunities outside the classroom.

Created a classroom environment that encourages curiosity and critical thinking.

Maintained accurate records of student progress in accordance with school policy.

Assessed student progress through formative and summative assessments. Implemented strategies to increase student engagement and motivation in science subjects.

Graded tests and papers and uploaded grading information to district system.

Adapted teaching methods and materials to meet students' varying needs and interests.

Otchpaul Pharmacy

Pharmacy intern

07/2016 - 12/2016

Provided guidance on prescription refills when appropriate. Assisted pharmacists with administrative tasks including filing, faxing and photocopying.

Performed data entry into pharmacy information systems for billing purposes.

Conducted quality assurance checks on all filled prescriptions. Educated patients regarding proper use of their medications. Checked pharmacy area regularly to ensure it was kept neat, clean and free of debris.

Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.

Kwame Nkrumah University of Science and Technology Bachelor of Science in Meteorology and Climate Science 09/2021

Okuapemman Senior High School

Senior Secondary School Level Certificate in General Science 06/2016

Dr Emmanuel Quansah, Senior Lecturer, Physics Department, KNUST, ********.***@*****.***.** Dr Jeffery Aryee, Senior Lecturer, Physics Department, KNUST, ********@*****.***.** Miss Elikem Setsoafia, Deputy Director, Basic Network and Data Processing, Ghana Meteorological Agency, *******@*****.***

Education and Training

References

English: C1

Advanced

Languages

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