Pest Control Customer Service
Resume:
Derrick Ross
Contact Information
Babson Park, Florida 33827
*********@***.***
Education
George Washington High School
General Education Diploma
June 1991
Professional Summary
Detail-oriented and dedicated professional with extensive experience in pest control, building maintenance, and survey technology. Proven ability in operations management, client service, and technical expertise. Adept at managing teams, conducting inspections, and ensuring optimal performance of equipment and systems.
Skills
- Technical Skills: Land surveying, pest control treatments, HVAC maintenance, plumbing and electrical repairs, equipment operation (Bobcat, forklifts)
- Soft Skills: Team leadership, customer service, problem-solving, time management, communication
Experience
Operations Supervisor (Pest Control Technician until 4/2022)
Florida Pest Control Winter Haven, FL
December 2019 - June 2023
- Managed daily operations of specialists, aiming for superior customer service.
- Directed staff in operations, service, and client care.
- Oversaw financial performance, including revenue growth and expense control.
- Collaborated with sales team on business development.
- Submitted comprehensive reports on a weekly, monthly, and yearly basis.
- Performed routine and preventive maintenance on building systems and equipment.
- Conducted inspections and repairs of HVAC, plumbing, electrical, and other mechanical systems.
- Managed pest control treatments and services within the facility.
Survey Technician
Polk County Board of County Commissioners
September 2023 - Present
- Conducted land surveys and collected data for mapping and construction projects.
- Utilized survey equipment to measure distances, angles, and elevations.
- Assisted in preparing reports and survey maps for county projects.
Driver/Equipment Operator
J. Goss Structures Winter Haven, FL
November 2018 - December 2019
- Delivered materials to construction sites.
- Assisted with demolition and clean-up activities at construction sites.
- Operated forklift to load and unload materials.
Driver/Equipment Operator
Prattco Roofing Plant City, FL
March 2018 - November 2018
- Delivered materials to construction sites.
- Operated forklift to load and unload materials.
City Carrier Associate
United States Postal Service Tampa, FL
December 2016 - March 2018
- Routed and cased mail.
- Delivered mail and packages on assigned routes.
Route Delivery Driver
Culligan Water Orlando, FL
September 2015 - December 2016
- Delivered Culligan Water Softeners and Systems.
Certifications
- Licensed Pesticide Applicator, License # JE293862
- Limited Urban Landscape Commercial Fertilizer, License # LF332560
- Certified to Drive Sunbelt Platform Scaffolding Lift, Earth Moving (Bobcat), Forklifts
References
Available upon request
Contact this candidate