Property Manager Customer Service

Monica N. Taylor

Objective

To obtain a stable position with a reputable company where I can utilize my excellent customer service and management skills while growing as a professional.

**** *****lin Pkwy B1

Franklin, GA 30217

Primary: 470-***-****

*************@*****.***

Education

Education Diploma

Villa Rica High School

Graduated: Spring 1999

Skills

Intimate knowledge of Leasing Management

Advanced communications Skills

Advanced team building and service delivery

Proficient in detail as well as accuracy

Proficiency in Microsoft Office

Summary of Qualifications

Experience in YARDI Voyager

Rent Roll

AMSI

One-site

Strong decision making abilities

Productive team player and leader

Extended Qualifications

Tax Credit Experience

Youth Counselor

Data Entry

Multiple Phone lines

References:

available upon request Experience

April 2019-Present TishCo Properties

Franklin, GA

Property Manager

Feb. 2013- Dec. 2015 Adecco Staffing Inc. Austell, GA

Contract Labor Associate

• Verified shipments to ensure timely receipts and checked for product damage, quantity and quality control

• Reported and adjusted errors immediately to the appropriate personnel for handling

• Warehouse distribution (in-and- out bound)

• Answer multiple phone lines

Sept. 2007- Nov. 2012- First Communities Austell, GA

Kingsley Village Apt. - 146 units

Assistant Property Manager

• Leased occupancy from 57 % to 97%

• Maintain office files (residents and potential residents)

• Handled all aspects of leasing and Outreach marketing

• Collected and posted monthly rental payments as well as submitting invoices on weekly and monthly reports

• Met with residents and potential tenants on a daily bases while utilizing strong customer service skills

April 2004- Aug. 2007 Apartment Personnel Inc. Irving, TX

450 Piedmont and Kingsley Villiage Apts.

Assistant Property Manager/ Floating Leasing Consultant

• Leased occupancy from 85% to 92%

• Leased apartment homes to prospective residents by using various marketing strategies to target and locate qualified renters

• Organized apartment community social events and planned special interest groups in an effort to create a fellowship environment for the residents living within the apartments

Dec. 2003- March 2004 CNC Investments Inc. Austell, GA

Whisper Wood Apts. - 267 units

Assistant Property Manager

• Prepared weekly/ monthly status reports while responding to routine office correspondents

• Collected and posted monthly rental payments

• Answer multiple phone lines

• Responsible for maintaining property delinquency and invoicing.

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