Customer Service Management Specialist

Location:

Posted:

October 03, 2024

sales, Customer Service, Management Specialist

David Thomas Scott

Mrdavidscott60@gmail,com

Automotive Network Manager New and Used Car Manager/Employed 2001-2019

Ford, Chevy, Cadillac, GMc, Toyota

Duties include, working all deals front to hack, coordination finance full bank relationships

including highly skilled in submitting and loading car deals focused around traditional and

Secondary financing, flor closer estimated 85% closing rate, manager new and used

multiple car company types and models

Traitsiskills: Quick thinker, adjust quickly in real time events, troubleshooting approach,

flexible within all scenarios, customer focused, supportive to all staff members, promotes

, sales before self, high store function within all

departments, high personal skills competency, social navigation is ideal for sales and

Customer relations, follow up, closing, problem solving, decision making, people skills

excellent with reading personality and needs of customers

Management Passport Pizza Boca Raton Florida 1995-2001

Restaurant management, staff management, customer service trainer, critical operation

management, Time and pacing well managed, with relation to rush and peak hours

Ordering, payroll, and support for staff makes for a positive successful working environment

for all parties.

Traits /skills-Professional, protocol oriented, regulations proficient, team focus, plan design

approach, qualified restaurant trained in front and back of the house requirements within

Florida health guidelines.

Automotive detail self employed /business owner 1980-1995

Managed a team of other detailers and car professionals. Also sub contracted by mechanics

and car dealerships for tasks such as

Washing, waxing, and buffing exteriors, treating car windows, vacuuming car upholstery and

other surfaces,retouching paint,following all company and safety procedures,ensuring

quality work is done before moving on,notifying managers of equipment malfunction,

repairing small cosmetic parts

Traits /skills-Attention to detail: to catch small cosmetic imperfections /work is done properly.

Teamwork/interpersonal skills: To work around people and as part of a team.

Communication skills: able to communicate with team members and other staff.

Knowledge of tools/equipment: Detailers use cleaning equipment and chemicals and must

be able to use them safely and effectively

Andrea West M.A. School Board Highlands 863-***-****

David Malcom Thomas M.S. One Hope United 863-***-****