General Manager Head Start

****-******* – Head Start Teacher – Diversey Daycare, Chicago, IL

Responsible for a Creative Curriculum class of 20+ (3-5 year olds) – including:

Planning and implementing lesson plans utilizing observation and documentation

Oversight and responsibility for health, safety and welfare of class - Ensuring the daily care of every child by following all licensing guidelines and implementation of all company standards

Communication with parents to facilitate success of curriculum

Supervision and mentoring of assisting staff

2008-2014 General Manager – Drury Suites/Hampton Inn (160 beds)

Cape Girardeau, MO

Manage day-to-day operations and assignments of the hotel. Plan and organize work, communicate goals, and schedule/assign work. Comply with and advise staff of formal policies and procedures, identify options and resolve issues. Initiate salary, disciplinary, or other staff-related actions in accordance with company rules and policies. Alert regional management or corporate office of serious issues.

Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel. Achieve productivity and quality goals.

Establish performance goals for employees and provide regular feedback. Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions.

Ensure a safe and secure environment for guests, employees, and hotel assets. Achieve established safety compliance goals. Comply with all standards and inspection requirements.

Participated heavily in budget preparation and implementation.

In addition to my general manager duties at two properties, I performed several new hotel openings for Drury Hotels, including staff training and general setup.

Prior Drury Hotels Work History

2004 – 2008 – FOM – Drury Lodge and Pear Tree Inn, Cape Girardeau, MO

1998 – 2004 – GSA (Including HAT Trainer) – Drury Lodge and Pear Tree Inn, Cape Girardeau, MO

Prior Other Work History

1996 – 2004 – Grades 1&2, 5&6 Gen Ed Teacher, and 7&8 English Teacher, St. Denis School, Benton, MO

1998 – 2004 – GSA (Including HAT Trainer) – Drury Lodge and Pear Tree Inn, Cape Girardeau, MO

1988 – 1998 – Customer Service Manager and Cashier Trainer, Venture

1987 – 1989 – Montessori Preschool Teacher

Education & Credentials

Southeast Missouri State University, Cape Girardeau, Graduated with Honors 1996, BS - Education

Drury Opening Teams and Train the Trainer Workshops

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