Geri Johnson
**** ******* ******, ****, ** ***** 989-***-**** ******.**@*****.***
Objective
Dedicated and emphatic customer service professional with over 16 years of experience in providing exceptional support and care. Seeking to leverage my strong communication skills and passion for helping others in a Customer Service role at the Ingham County Health Center, where I can contribute to improving the health and well-being of the community through attentive and compassionate service.
Education
ATTENDED COLLEGE 1983-1985 DAVENPORT UNIVERSITY
HIGH SCHOOL 1979-1983 GRAYLING HIGH SCHOOL
Skills & Abilities
DATA ENTRY FILE ORGANIZATION
CUSTOMER SERVICE QUICKBOOKS
HANDLING HIGH VOLUME OF CALLS LEADERSHIP
ACCOUNTS PAYABLE/RECEIVABLE COMPUTER SKILLS
SAFETY & COMPLIANCE STAFF TRAINING AND DEVELOPMENT
COMPUTER SKILLS
Experience
RETAIL STORE MANAGER RITE AID 2006 TO PRESENT
Responsible for driving sales growth and maximizing profitability through effective merchandizing, promotions, and inventory management.
Leading and inspiring a team of employees to achieve store objectives and foster a positive work environment.
Ensuring exceptional customer service standards are upheld at all times
ADMINISTATIVE LEAD HMI SPECIALTIES 2010 -2018
Assisting with budget preparation and monitoring expenses, related to administrative functions.
Developing and implementing effective administrative systems, procedures. And policies to streamline workflows and enhance productivity.
Responsible for overseeing and managing daily office operation.