Customer Service Social Media

Claudia Leigh Marsh

Evening Shade, AR Home: 870-***-**** Cell: 870-***-**** Email: ***************@*****.***

https://www/linkedin.com/in/claudia-marsh-5163398

Summary:

**** – 2009 - Retired from Lyon College – Batesville, AR - Director of Church Relations and Development Officer. Directed comprehensive church relations program. Raised funds for college with various constituencies. Oversaw planned giving program.

Teacher and librarian in elementary and high schools

Consultant for corporations - designed and implemented projects to fill special corporate needs

Trainer - conducted conferences, seminars, and workshops in areas of motivation, goal setting, and time management and other in-house training.

Experience:

Fundraising and relationship-building experience in higher education institution

Implemented programs to build community relations at local and state levels

Event planning and implementation

Sales and marketing experience including writing proposals and making presentations

Telemarketing experience

Quality customer service

Education & Certification:

Baylor University - Waco, Texas

B.A. with Major in Elementary Education – Minor – English – Post Graduate Hours in Library Science to become certified to be a librarian for grades K-12 in the state of Texas.

Core Skills:

Competent leader, effective communicator, dedicated, organized, adaptable, responsible, highly motivated, dependable, strong interpersonal skills.

Technical Skills:

Experience using computers with Microsoft software for word processing and tracking data using Excel

Email, texting, social media, and zoom

Home office includes desktop and laptop computers, printer, and desktop phone, microphone and circle light for zoom meetings.

Volunteer/Community Experience:

Member of local Chamber of Commerce

Member of Evening Shade Friends of the Library

Applicant for Daughters of the American Revolution

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