Customer Service Agent
Resume:
Nikolson Antoine
*** ** **** *** ***** Florid
*****.***@*****.***
PROFESSIONAL EXPERIENCE
TTec insurance (Progressive)
Customer service agent
Oct 2021 – April 2023
Inbound phone calls, helping customers purchasing car insurance. Explain Coverage, providing the best quote available. Arise Customer service ( Roadside Assistance)
Mars 2019 to April 2020
Inbound phone calls collecting customer’s disablement location, car information in other to secure service and send out a service provider to help them out. _ World Vision
May 2010 – Dec 2012
In person interpretation where we were helping many people after the earthquake in Haiti, visited orphanages, hospitals for a better understanding of the situation and also provided kits, materiels to those who were in need.
EDUCATION
May 2012 to October 2018.
Accounting.
Skills
Effective communicationskills.
Quick Learner
Active listener
Cultural Sensitivety
Tecnical Knowledge
Objectivity
Adaptability
Multitasking
Organizationalskills
Computerskills
Ethics
Focus
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