High Volume Customer Service
Resume:
mikie caldwell
Bartender - San Manuel Casino
Highland, CA 92346
*********@*****.***
Seasoned high volume bartender,food server and management personnel with numerous years of expertise in the hospitality industry. Extensive beer, wine, and liquor knowledge and experienced in building consumer relationships. Proficient in Micros, Pos, and Aloha systems. Highly responsive to client's and company's needs. Eager to bring talent and expertise to a growing industry. Work Experience
Bartender
Round Table Clubhouse - Highland, CA
August 2022 to April 2024
All bartending duties and food service
Bartender
San Manuel Casino - San Bernardino, CA
July 2016 to June 2022
* Provide drink orders upon customer's request at a high volume
* Assemble and ensure the bar is fully stocked for the anticipated needs of the shift
* Maintain a safe and sanitary environment
* Handle all aspects of gaming and payments
Bartender
Qualcomm Stadium - San Diego, CA
July 2015 to July 2016
• Provide beverage and food orders upon customer's request at a high volume
• Stock and arrange bar for the needs of each promotion
• Maintain a safe and sanitary environment
Bartender/Server
Winchester Inn - Winchester, CA
October 2013 to July 2015
* Provide beverage and food orders upon customer's request
* Create drink new drink recipes to drive sales
* Fully stock and maintain bar inventory
Manager/Bartender
Miz Lola's Spirits and Gaming - Las Vegas, NV
December 2010 to September 2013
* Recruited, hired, and trained staff on bar practices, customer service standards, and productivity strategies
* Developed unique events and special promotions to drive sales Manage bar inventory, restock supplies, and place orders
* Update inventory, daily logs, schedules, and other documentation Bartender
The Hacienda Hotel and Casino - Las Vegas, NV
September 2009 to July 2010
* Provide beverage orders upon customer's request at a high volume
* Maintain a safe and sanitary environment
* Cash handling
Education
High School Diploma
Bonita High School - La Verne, CA
1 1/2 years in Business
Citrus College - Azusa, CA
Skills
• Bartending
• Micros POS
• POS
• Serving Experience
• Restaurant experience
• Serving
• Aloha POS
• Cash Handling
• Cocktail experience
• Customer service
• Time management
• Food handling
Certifications and Licenses
TABC Certified
Bartender License
Food Handler Certification
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