Customer Service Operations Associate

Tyler Ross

San Diego, CA *****

(***)-***-****-**************@*****.***

Professional Summary

Results-driven and customer service and warehouse operations associate with over 10 years of experience in customer satisfaction, technical maneuvering, warehouse processing, and strategic planning. Adept at focusing on driving operational excellence to achieve business objectives. Works effectively in team building and collaboration. Proficient in English.

Work History

IPS (June 2021-July 2024)

• Handled pallets with pallet jacks

• Created spreadsheets with Microsoft Excel

• Contributed to improving standards and processes for the department Amazon Fulfilment Center(June 2015-December 2020)

• Built trusted relationships with long-term customers

• Effectively picked/stowed items and placed them in proper bins

• Keen eye to detail for damaged items or hazardous work environment Fazoli’s Italian Restaurant (May 2012- June 2015)

• Customer satisfaction

• Processed customers order from beginning to end

Skills

• Customer Service

• Picker

• Stower

• Inventory Cycling

• Microsoft Office

• Strategic Planning

• Adaptability

• Time management

• Team Leadership

Education

2012-2016: Middle Tennessee State University-Murfreesboro, TN B.S. Film/ Video Production w/ Minor Art

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