Dispatch Supervisor Data Entry
Resume:
Stefanie Walk
** ***** **, *****, ** ***** x
****************@***.***
Professional Summary
Highly experienced Dispatch Supervisor. Dependable transportation industry worker equipped
for fast-paced work and changing daily needs. Serves customers effectively with attention to
detail and hardworking approach. Seeks out opportunities to go beyond basics, improve
processes, and increase customer satisfaction.
Skills
Workflow optimization
Organize files Manage correspondence
Clerical support Ability to Multitask
Safety Utilization of work method programs
Computer proficiency Schedule coordination
Route navigation Work order management
Delivery support Driver communication
Database updates Dispatch coordination
Coordinate services Maintain records
Handle communications Schedule work crews
Process orders Planning
Analytical thinking Prioritization
Experience
Dispatch Supervisor Jun 2002 - Current
YRC FREIGHT Carlisle, Pa
Communicate company safety programs and enforce safety rules and compliance with all
government regulations. Maintain a safe work environment at all times. Follow all YRCF safety
protocols in the event of an accident or injury.
Develop daily delivery and pickup plan utilizing equipment, manpower and other resources to
ensure an effective/ efficient operation and meet customer expectations.
Supervise all activities of drivers responsible for pickup and delivery of freight at customer
locations.
Speak to employee groups and conduct effective pre-shift meetings.
Manage work assignments, monitor performance and provide training on job duties, company
policies and procedures.
Ensure proper work methods are utilized at all times.
Communicate clear performance expectations to ensure high-performance work environment.
Provide specific balanced and timely coaching/feedback to reinforce and encourage high
performance and promote a culture of teamwork.
Complete necessary paperwork/data entry accurately and in a timely manner to ensure an
efficient and steady flow of information.
Regularly communicate with customers for delivery and pickup needs.
Coordinate with Dock/Yard operations, as well as clerical personnel to properly service
customer shipments in a timely fashion.
Education
High School Diploma Jun 1992
East Pennsboro High School Enola, Pa
Awards
YRC ON THE SPOT AWARDS 2016/2017/2018 for providing exceptional customer service.
Contact this candidate