Customer Service Material Handler
Resume:
Gilbert Howard II
Detroit, MI *****
***********@*****.***
Objective
To obtain a new position with a company that will enable me to build on my customer service and/or manager experiences, both from educational experience and actual work experience. I am a fast learner and a responsible individual. I work well with others. I have a friendly personality and I am punctual and professional.
Authorized to work in the US for any employer
Work Experience
Forklift Operator/Material Handler/Warehouse
Carrier Great Lakes - Livonia, MI
November 2023 to August 2024
• Pull customer orders for online orders and in-person customer pick-up.
• Conduct general warehouse work.
• Shipping
• Receiving
• Cycle Count
• Peoplesoft ERP
• Record Entry
• Operated Hi-Lo
• Operated Forklift
Forklift Operator/Material Handler/Warehouse
Genesee Ceramic Tile - Farmington Hills, MI
April 2023 to October 2023
• Performed warehouse work.
• Operated forklift for inbound and outbound customer orders.
• Picked orders.
• Loading & Unloading
• Material Handling
• Warehousing
• Inventory control
• ERP
• Data entry
• Hi-Lo
Line Cook/Dishwasher/Prep Cook
Olga's Kitchen - Livonia, MI
January 2021 to June 2023
• Cooked food.
• Prepped food.
• Managed dishwashing tasks.
Customer Service Associate
Seven Mile Nursery - Redford, MI
November 2011 to January 2020
• Assisted customers with their orders.
• Loaded and unloaded products for business and customers.
• Maintained outside lot for produce and plants.
Parts Inspector
WFQ - Detroit, MI
September 2013 to November 2013
• Inspected and built car seats.
Warehouse Associate
Aco Distribution Center - Farmington Hills, MI
March 2012 to August 2012
• Loaded and unloaded shipments.
• Picked orders and wrapped orders.
Lot Attendant
Home Depot
October 2011 to January 2012
• Collected carts.
• Kept parking lot free and clear of garbage and carts.
• Loaded customers' merchandise.
Customer Service Rep
Telegration Inc - Troy, MI
February 2005 to December 2010
• Assisted customers with phone service.
• Processed orders.
• Maintained customer database.
Security/Bouncer
De Ja Vu - Highland Park, MI
August 2003 to February 2005
• Checked customers coming in.
• Rang up total cost of entry fees.
Material Handler and Sequence
Randstad North America - Highland Park, MI
July 2003 to December 2003
• Gathered auto parts and put away parts in numerical sequence. Stocker/Fork Lift Driver
Tanners Material - Livonia, MI
October 2002 to August 2003
• Worked on the assembly line with Disney products and other movie productions.
• Put together displays that were placed in video stores, such as Blockbuster. Education
High School Diploma
Mackenzie High School - Detroit, MI
Vocational in Business
Breithaupt Career and Technical Center - Detroit, MI Certified in Computer Information Technology
Kaplan University - Detroit, MI
Skills
• Forklift
• Load & unload
• Customer service
• Forklift
• Load & unload
• Warehouse experience
• Manufacturing
• Assembly
Certifications and Licenses
Forklift Certification
October 2023 to October 2026
Reach Truck
Order Picker
High Lift
Contact this candidate