Customer Service Front Desk
Resume:
Amontaye Aiken
DeLand, FL *****
**********@*****.***
Professional Summary
I have experience working as both a receptionist and a cashier. In my role as a receptionist, I managed front desk operations, handled phone calls, and provided excellent customer service. As a cashier, I processed transactions efficiently and ensured a positive experience for customers. My key strengths include strong communication skills, attention to detail, and the ability to multitask effectively. I'm passionate about providing exceptional service and am excited about the opportunity to bring my skills to your team.
Skills
Office administration
Security awareness
Time management
Customer and client relations
Performance improvement
Multi task
Work History
January 2023 - October 2023
McDonald's - DeLand, FL
Crew Member
Provided excellent customer service by greeting customers and meeting quality expectations
Worked well with teammates and accepted coaching from management team
Promoted a positive work environment through effective communication and teamwork among staff members
Improved customer satisfaction by providing friendly and efficient service at the register
February 2022 - August 2022
Nursing Home - DeLand, FL
Receptionist
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Responded to inquiries from callers seeking information
Resolved customer problems and complaints
Confirmed appointments, communicated with clients, and updated client records
Education
May 2024
Deland High School Deland, FL
High School
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