Breanna S. Davis
954-***-**** **********@*****.***
Work Experience
Professional Physical Therapy
Correspondence Specialist — Melville, NY
August 2023 –
Managed daily mail sorting and organization.
Processed remote bank deposits for insurance checks.
Handled medical request processing via fax and mail.
Updated patient charts and verified approvals through EMR scanning.
Staffing Solution Organization
Contract Tracer — Remote
December 2021 – August 2023
Issued Covid-19 exposure alerts to affected individuals.
Distributed disease information and gathered critical data.
Managed 60-150+ daily phone calls and online inquiries.
Recommended preventive measures and connected individuals to local resources.
Center 4 Asthma and Allergy
Medical Assistant/Receptionist/Virtual Call Center — Centereach, NY/Remote
July 2019 – November 2021
Managed patient intake processes and maintained accurate records.
Scheduled telehealth appointments and updated insurance information.
Processed payroll and handled 60-100+ daily communications.
Coordinated electronic prescription transmissions and completed care plans.
Sight MD
Ophthalmic Technician — Huntington, NY
August 2017 – July 2020
Collected and recorded patient symptom information.
Assisted with initial exams and provided surgical support to ophthalmologists.
Handled prescription transmissions and care plan completions.
Cure Urgent Care
Medical Assistant — Manhattan, NY
July 2016 – August 2018
Managed patient intake and performed preliminary exams.
Coordinated appointment scheduling and processed prescriptions.
Responded to 60-100+ daily inquiries via phone, email, or chat.
Bethpage Federal Credit Union
Teller/Loan Management Solution — Commack, NY
October 2014 – December 2018
Managed financial transactions including deposits, check cashing, and loan repayments.
Promoted bank services through cross-selling.
Evaluated loan applicants’ financial standing and creditworthiness.
Monitor Elevator Company
Administrative Assistant — Hauppauge, NY
September 2014 – July 2015
Managed office guests and handled document filing and scanning.
Coordinated travel for senior managers.
Processed payroll via check issuance and direct deposit.
J. Crew
Sales Associate — Deer Park, NY
August 2013 – November 2015
Provided customer service and maintained store cleanliness.
Managed customer orders and met tight deadlines.
Atlantic Cape Community College
Administrative Assistant — Mays Landing, NJ
September 2012 – August 2014
Assisted staff and students with administrative tasks.
Managed phone communications and organized documents.
Processed payroll and distributed paychecks.
Tuesday Morning
Sales Associate — Mays Landing, NJ
June 2011 – August 2014
Assisted customers and managed merchandise inventory.
Processed transactions and calculated end-of-day totals.
Blanche Ely High School
Office Assistant Secretary — Pompano Beach, FL
August 2010 – July 2012
Arranged conference calls, travel, and administrative tasks.
Handled phone inquiries and managed document filing.
Education
Farmingdale State College May 2018
Bachelor of Science: Technology and Society
Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
EMR Medical Records HIPAA Compliance Patient Scheduling
Telework Patient Vitals Billing Payroll
Call Center Experience Sales Customer Service
Strong oral and written communication skills
Solutions-oriented professional, quick to embrace challenges and priorities
Ability to work independently and collaboratively in diverse teams
Strong attention to detail with high levels of accuracy