Quality Manager Customer Service
Resume:
CORINA DAY
PO Box ****
Chino Valley, AZ *****
Email: **********@*****.***
Summary of Qualifications:
Ability to multi-task while maintaining strong attention to detail
Excellent communication skills both with internal and external customers at all levels
Proficient in Windows OS, and MS Office Small Business, Excel, Power Point
Outstanding analytical, problem solving, and decision-making skills
Able to adapt and learn new situations quickly
Managed up to 50 employees at Boeing
Work History:
Lucy Dee’ BBQ Owner/Manager 07/2021 – 9-1-2022
AZ Food Manager Certified
Taxes / QuickBooks / Payroll
AZ Alcohol Certified
Managing the business, problem solving
Boeing – Commercial Airplanes
52007 – Inspector Operation Test B
Salaried – Quality Manager
Everett, WA 767/747, and KC-46 program 07/2012 – 07/2020
Perform all aspects of functional test inspections on the 787-8/9
Inspection of airplanes per model-based definition
Proficient in Velocity, REDARS and IVT
Document discrepancies of the airplane per Boeing specifications
Witnessed process monitor inspections
Worked special projects for management
Applied LEAN manufacturing policies and procedures
Understand tooling processes, calibration verification and overall product knowledge
Aeroform, Inc
Quality Manager
Arlington, WA 01/2011 - 07/2012
Performed receiving, in-process, first article and final inspection
Responsible for shipping and receiving, organizing tooling, and communicating with suppliers on a regular basis
Preparing company for AS9000 compliance audits
Daily use of handheld precision equipment including micrometers, height gauges, scales, calipers, thread gauges, hardness testers and more
Questech Unlimited
Quality Manager
Lake Stevens, WA 04/2008 - 01/2011
•Performed receiving, in-process, first article and final inspection
•Experience using handheld inspection tools including micrometers, calipers, CMM, comparator, hardness testing, and Faro Gauge
•Creating reports for the machine floor
JC Penny
Cosmetologist
Burlington, WA 10/2005 – 04/2008
•Licensed Cosmetologist-Diamond Level within the first year.
•Customer service, sales, cashier, and Redken Representative
Northwest Academy
Instructor/Student
Mt Vernon, Washington 10/2002 – 10/2005
Taught Fundamental Skills Training (FST) to new students
Actively participated with a core team to assist students with their curriculum
Completed an 1,800 hour (1 year) Cosmetology training program
Universal Aerospace
Planner
Arlington, WA 04/1999 - 09/2002
•Planner/Inspector/ Shipping/Receiving Lead
•Planning from prints, ordering material, creating work orders for the machine floor
•Performed inspection of incoming material and finish inspection of outside process
Skill Set:
Detail Orientated Analytical Cooperative Coordinating
Blueprints Delegating Forklifts/PIT Listening
Teaching Decision Making Problem Solving
Education:
Northwest Academy Cosmetology
Everett Community College Business Studies
City University BAM
Eastern Gateway Community Business, IT
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