Customer Service Representative
Resume:
Candace Friesenhahn
Email: *******.***********@*****.***
Phone: 909-***-****
Objective:
Seeking a position in Customer Service where my communication and experience will be further developed and utilized. Looking for a position where I can help the company and continue to grow.
Education:
Diamond Ranch High School
Mt San Antonio College
Work Experience:
EGR 07/2024-09/2024
Customer Service Representative
Answer calls in a timely and professional manner and assist client and/or directing call to the appropriate department
Receive orders from the clients and enter orders into the system, check that online orders transfer to QAD correctly
Check inventory to ensure we have the product in stock
Assisted customers when they arrived for “will call” orders
Provided customers with invoices, as well as tracking numbers
Assist sales representatives with samples
Assisting customers with any questions or concerns West Coast Prime Meats 03/2019- 09/2024
Customer Service Representative
Answer calls in a timely and professional manner and assist client and/or directing call to the appropriate department
Receive orders from the clients and entered orders into the system
Check inventory to ensure we have the product in stock and suggested alternatives when items were out of stock
Assist inbound and outbound drivers with correct invoices
Assisted customers when they arrived for “will call” orders
Contact the proper personnel to bring product out for customers who are picking up orders, and provided their invoices
Assist sales representatives with line items and pricing
Assisting customers with any questions or concerns Via Mar Server 09/2015-03/2018
Bartender
Hostess- Sitting and getting drinks for the guest
Cashier- Take guest food and/or beverage orders and input orders in system
Server- Taking the guest orders and bringing out their food
Setting up tables, maintained condiment caddies and chairs cleaned.
Trained other staff members
Denny’s Restaurant 02/2012-05/2015
Server/Hostess
Hostess- Sitting and getting drinks for the guest
Cashier- Take guest food and/or beverage orders and input orders in system
Server- Taking the guest orders and bringing out their food
Setting up tables, maintaining condiment caddies and chairs cleaned
Trained other staff members
Skills:
Bilingual- Speaks and understands Spanish
Microsoft Office: Word, Excel, Outlook and Canopy
References:
Available upon request
Contact this candidate