Human Resource Resources
Resume:
Rosalind Thomas
Missouri City, TX *****
********-****-****-****-************@***********.***
Healthcare manager with years of progressive experience. Extensive experience in healthcare operations and management, financial reporting, budgeting, human resources and inventory management. I possess strong analytical and interpersonal skills. Ability to implement internal controls, maintain compliance and provide quality improvement.
Work Experience
Operations Manager
University of Texas MD Anderson Cancer Center-Houston, TX January 2012 to Present
• Independently manage the daily operations of the department
• Implement compliance, policies and guidelines for the department
• Collaborate with stakeholders
• Review and approve cost spending on accounts
• Responsible for collaborating with Institutional Auditors. Implementing financial controls and process improvement changes
• Collaborate with Sr. Financial Analyst on budget and account funding concerns
• Manage and maintain space inventory and equipment program
• Manage and coordinate all Human Resource responsibilities
• Manage and maintain Educational Appointee and Visiting Faculty Program
• Develop staffing plans and productivity guidelines
• Initiate and execute faculty appointments
• Implement and monitor the new initiative
Accomplishments:
• Facilitator - Institutionally mandated Service Excellence classes
• Completion of "Lean" Training
• Lead Person for the Division of Internal Medicine's Operational Team
• Instrumental in the Faculty Recruitment Project
• Implemented On Boarding Process for Division of Internal Medicine
• Successful Participation and Completion of "Division Day" Presentation- Management vs. Leadership
• Achieved reduction of charges in total work que cleared to 15%; 3% of charges in review beginning Epic "Go live" March 4 to April 8, 2016. Successful Implementation of Epic conversion
• Manage and monitor the charge capture process for successful dropping of charges.
• Developed best practice on how to process educational appointments
• Facilitated all the departmental institutionally driven Language of Caring sessions
• Created, developed and implemented process for reconciling accounts
• Developed strategies for support staff to use in monitoring and closing open PO's
• Successful completion of Quality College in 2014 and 2015 Tax Associate
H&R Block-Houston, TX
September 2008 to May 2016
Seasonal)
Tax Advisor III
• Tax Preparer - Individual, Business and the like
• Close out office register at end of night and prepare bank deposit
• Responsible for knowing tax laws
• Responsible for using tax tools to provide information to customers
• Income tax training and testing as required
• Provide exceptional customer service
Office Manager
University of Texas MD Anderson Cancer Center-Houston, TX March 2006 to January 2012
Worked closely with Associate VP, Research & Educational Facilities on his departmental vision and strategic plan
• Managed mentor program for administrative staff
• Daily Operational management of the department
• Successfully created and implemented departmental Zero Base Budget
• Monitored and analyzed departmental budget of $22M
• Responsible for prioritizing and reviewing with Associate VP capital asset budget
• Managed and maintained new initiative programs
• Implement best practices, process improvements & internal controls
• Responsible for all HR personnel actions
• Managed Space and Physical Inventory Program
• Collaborate closely with Sourcing & Contract Management
• Collaborated and managed the annual merit process
• Review and approve procurement card and purchase requisitions
• Instrumental in the standardization of position descriptions within the department and division Accomplishments:
• Monitored and maintained $22M budget
• Created "Zero Base" budget. Standardized budget process
• Achieved 2% margin of actual to budget for 2 consecutive years with projected growth each year
• Achieve 5% margin of actual to budge for 2 consecutive years, 2009 and 2008
• Developed Key Performance Budget Indicators and recommended actions
• Oversee and monitor department service contracts to assure proper invoicing and payment of service rendered
• Collaborator in department's Customer Service on-line handbook that has become the institutional standard resource for all customers (FAR, 3-5000, Blue Tickets)
• Facilitated departmental Active Listening Classes in collaboration with Administrative Service Officer III
University of Texas Health Science Center-Houston-Houston, TX July 2004 to March 2006
• Managed professional and administrative staff
• Responsible for the daily operations of the department.
• Signed off on account reconciliations and funding balances.
• Work with Payment Account and Facilitation Team in closing grants and setting up new accounts - Contracts and Grants
• Responsible for the analysis of all financial departmental accounts. Assure financial compliance within the Institution and UT Systems.
• Prepare and submit $12M budget
• Train new hires.
Accomplishments:
• Designed spreadsheets for budgeting, contracts, clinical trials
• Implemented reconciliation process
• Implemented process improvements
• Successfully recaptured 100% equipment lost in Tropical Storm Allison
• Successful mentoring of 2 employees to achieve promotional opportunity Administrative Service Officer I
University of Texas-Houston, TX
July 1991 to March 2006
University of Texas Health Science Center -Houston-Houston, TX January 2000 to July 2004
• Supervise support staff and implement training
• Collaborated with Chairman on strategic planning
• Responsible for the daily operations of the department
• Created tools to manage and reconcile faculty contracts and grants
• Collaborate with Human Resource on Personnel actions
• Recruited for open positions
• Created & implemented reports for balancing grant spending
• Inform PI of account spending
• Responsible for all Capital Assets and annual physical inventory Administrative Assistant III
Neurology Administrative Representative
University of Texas Health Science Center-Houston, TX March 1999 to December 2000
• Department Supervisor,
• Work with department Chairman on strategic planning
• Prepare department budget
• Implement process improvements
• Developed and implemented departmental financial reports
• Monitored and reconciled all procurement transactions.
• Collaborate with HR on all personnel transactions.
• Track departmental capital assets and physical inventory.
• Prepare and deposit cash receipts
Administrative Assistant II - Accountant
University of Texas Health Science Center-Houstong-Houston, TX February 1994 to March 1999
Accountant II
University of Texas Health Science Center-Houston-Houston, TX July 1991 to February 1994
Health and Welfare Accountant
American General-Houston, TX
February 1991 to July 1991
Payroll Accounting
Regional Transit Authority-New Orleans, LA
September 1983 to August 1989
Education
Certificate in Forensic Accounting & Fraud Examination Houston Community College - Houston, TX
January 2024 to May 2024
B.A. in Accounting
Dillard University - New Orleans, LA
September 1979 to May 1983
Thurgood Marshall School of Law - Houston, TX
Skills
• People Soft
• PD Warehouse
• Journal Entries
• Account Analysis
• Process Improvement
• Office Management FM High Performance Management (HPM) Committees and Service: MD Anderson Diversity Council MD Anderson Organization for Women Operations Managers Team Epic/ Resource One Team FM Management Team Office Managers Forum Portal Group FM-On Boarding Team
• Accounts Payable
• Financial Management System (FMS)
• Visio
• Hyperion
• Tax Experience
• General Ledger Accounting
• Account Reconciliation
• Microsoft Office
• Epic
• Forecasting
• Financial Analysis
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