Keona Williams
Baltimore md ***13
*********@*****.***
Objective
Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.
Skills
Communication Skills, People Skills, Patience, Problem Solver, Walkie Talkie Skills, Self Motivated, Cash register
Experience
Feb 2021 - PRESENT
BJ Wholesale Club, York, PA - Cashier
● Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products, scanning merchandise, and accepting various forms of payments. Provides excellent member service in an efficient and productive manner. Maintains the overall cleanliness of the front-line department.
November 2020 - Feb 2021
Chipotle, York, PA- Team Member
● Primary duties consist of taking orders, preparing meals, packaging food items, and ringing up customer purchases. Secondary duties for Chipotle crew members include preparing food and ingredients, opening and closing the store, and cleaning. Sept 2019 - March 2020
Fedex Supply Chain, York PA - Warehouse worker
● The Warehouse Worker is responsible for the accurate receiving, moving, storing and shipping of products to meet company standards of safety, security and productivity. This position is responsible for product safety, quality and legality. July 2019 - September 2019
Fedex (Abacus), York PA - Warehouse worker
● Responsibilities included but not limited to the warehouse worker is responsible for the accurate receiving, moving, storing and shipping of product to meet. 2
November 2018 -June 2019
Safeway, Baltimore, MD - Cash Register
● Responsibilities included but not limited to operating a cash register to accurately ring up customer’s grocery orders. Tendering multiple forms of payment while ensuring customers experience a friendly, efficient checkout process. Interact with a high-volume of customers in a fast-paced environment ensuring that all their grocery shopping needs were met November 2016 - November 2018
Dunkin Donuts, Baltimore, MD - Barista
● Responsibilities included but not limited to operating cash registers, greeting customers, taking food and drink orders, and completing transactions, clean work stations, brew and grind coffee, restock cups and food items, and assist bakers. July 2016 - January 2017
Burlington Coat Factory, Baltimore, Md - Flow Team Member
● Responsibilities included but not limited to process new merchandise shipments according to Company standards. Responsibilities include: ticketing, moving, conveying merchandise shipments from shipping and receiving platform to a storage or work area. In addition, this role will include timely stocking, merchandising and presentation of new stock receipts on the sales floor.
November 2014 - May 2016
Target, Baltimore - Team Member
● Responsibilities included but not limited to process Provide fast, fun and friendly service. Maintain a clean, great-looking store. Train new team members. Deliver accurate product placement, pricing and labels. Learn new technology. Neatly arrange items on shelves. Move merchandise using proper equipment and techniques. Act quickly to resolve guest concerns. Cross train and work in other areas of the store as needed. Quickly and accurately scan and bag all items and collect payment. April 2012 - Nov 2014
Safeway, Baltimore, MD - Cashier
● Responsibilities included but not limited to operating a cash register to accurately ring up customer’s grocery orders. Tendering multiple forms of payment while ensuring customers experience a friendly, efficient checkout process. Interact with a high-volume of customers in a fast-paced environment ensuring that all their grocery shopping needs were met Education
Harbor City High School, Baltimore, MD
3
References
Tanya McCoy, Safeway - 443-***-****
Tynicka Parks, Safeway - 443-***-****