Edny S Duprey
Work Hard for a Career
Wallingford, CT 06492
**********@*****.***
1. I'm a Hardworker my job gives me my motivation I like to work in teams if I have to I Give Good Customer Service To my customers and always like to remain positive and triumph in my work ethics Willing to relocate to: Meriden, CT - Wallingford, CT - Berlin, CT Authorized to work in the US for any employer
Work Experience
Uber Eats Driver
Uber Drivers-Wallingford, CT
July 2024 to September 2024
1. Accept Orders
2. Pick up Orders/Packages
3. From Restaurants/Recepients
4. Delivered To the customers
Tax Preparer
Jackson Hewitt-New Britain, CT
December 2021 to April 2022
1. Prepare client tax documents
2. Call Customer To Schedule Appointment
3. Follow up with old customer
Assistant Manager in Training
Dunkin' Donuts-Berlin, CT
August 2021 to September 2021
1. Safety Serve Food
2. Assist the store manager
Manager in Training
Atlantis Management Group LLC-Meriden, CT
May 2019 to July 2021
1. Store opening
2. Inventory
3. Audit
4. Cash drops
5. Customer service
6. Cashier
7. Stocking
8. Merchandise
9. Management
Assistant Manager in Training
GPM Investments LLC Fas Mart-Durham, CT
September 2020 to October 2020
Paperwork
Customer Service
Audit
Back up to Management Work
Front End Supervisor
Ocean State Job Lot-Meriden, CT
September 2018 to July 2020
1. Supervised other cashier
2. Customer service
3. Management
Customer Service Associate
Cumberland Farms-Wallingford, CT
December 2018 to May 2020
Cashier
Customer service
Multitasking
Homemaker
Private Care/Live in-Wallingford, CT
November 2012 to October 2018
1 cleaning and helping out
2 lots of communicating
3 appointment setter
Front Desk Receptionist
Mark kostecki law firm-Waterbury, CT
April 2012 to December 2014
I use to pick up calls sets up appointment for vehicles Education
High school or equivalent
Waterbury Adult Ed - Waterbury, CT
September 2004 to June 2005
Skills
• Sales (2 years)
• Event Marketing (2 years)
• Interviewing (3 years)
• Spanish (10+ years)
• Marketing (3 years)
• Salesforce (3 years)
• Customer Service (8 years)
• Sales Experience (10+ years)
• Cash Handling (6 years)
• Merchandising (5 years)
• Retail Sales (10+ years)
• Customer Relationship Management (9 years)
• Pricing (9 years)
• Management (4 years)
• Leadership (7 years)
• Planograms (2 years)
• Retail management (4 years)
• Sales Management (6 years)
• Basic math (4 years)
• Supervising experience (7 years)
• Inventory control (4 years)
• Office experience (4 years)
• Assistant manager experience (6 years)
• English (10+ years)
• Store Management Experience (2 years)
• Store management
• Customer support (9 years)
• Interpretation (5 years)
• Administrative Experience (3 years)
• Tax experience (3 years)
• Customer service
• Van driver
• Cash register
Languages
• Spanish - Expert
Certifications and Licenses
Buisness office technology
May 2006 to Present
Driver's License
October 2022 to August 2030
Assessments
Customer service — Proficient
January 2023
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Proficient August 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer service — Completed
May 2021
Identifying and resolving common customer issues
Full results: Completed
Management & leadership skills: Impact & influence — Completed August 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
General manager (hospitality) — Completed
September 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Completed
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
May 2021
Level of motivation and discipline applied toward work Full results: Proficient
Customer focus & orientation — Completed
August 2021
Responding to customer situations with sensitivity Full results: Completed
Call center customer service — Proficient
January 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Home health aide skills — Proficient
March 2022
Providing care to patients in a home setting
Full results: Proficient
Attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
January 2023
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
July 2020
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Proficient
April 2022
Responding to customer situations in a retail setting Full results: Proficient
Delivery driver — Proficient
August 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Customer service — Completed
November 2021
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.