Director Information Technology

Arthur “Bill” Storey

Pacifica, CA – Open to Travel, Remote, Hybrid & On-site

****.******@*****.*** 415-***-**** linkedin.com/in/bill-storey/ bill-storey.com

CHIEF INFORMATION OFFICER (CIO) CHIEF TECHNOLOGY OFFICER (CTO) VP OF INFORMATION TECHNOLOGY

IT Strategy Infrastructure Modernization Cloud Technologies (AWS, Azure) Cyber Security Service Delivery Project Management

A results-driven IT and operations executive with over 25 years of experience in information technology and enterprise systems management, specializing in cloud infrastructure, cyber security, and data center operations. Proven success in leading technology implementations, service delivery, and enterprise application migrations, with a strong focus on enhancing user experience and information security. Recognized for driving innovative strategies, managing cross-functional teams, and optimizing business systems to align with organizational goals. Demonstrates exceptional leadership skills in guiding technical teams, simplifying processes, and ensuring compliance with security solutions. Adept at managing vendor relationships, executing disaster recovery planning, and supporting the scalability of IT operations in diverse sectors.

Adds value by leading cloud migrations, enhancing data privacy and security compliance, and optimizing enterprise systems for increased user satisfaction and operational efficiency.

Reduced telecommunications costs by $75,000/year through successful VoIP implementation across 500 locations.

Delivered $3 million in cost savings by leading in-house execution of a multi-phase telecommunications infrastructure upgrade.

Migrated critical services to the cloud with zero operational impact, resulting in $15,000/year savings.

Directed IT projects for $375 million in state-of-the-art community centers, ensuring on-time, under-budget completion.

Enhanced research capabilities at UC Santa Cruz with a scalable 2 Petabyte storage solution.

Successfully relocated corporate data center, saving $150,000 in external service costs.

Areas of Expertise & Technical Acumen

IT Strategy Cloud Technologies (AWS, Azure) Cyber Security Service Delivery Change Management Enterprise Systems Data Center Operations Disaster Recovery Planning Vendor Relationships Enterprise Applications Systems Integration Emerging Technologies Document Management Systems (DMS) Customer Relationship Management (CRM) Project Management Process Flows Capital Budget Management Enterprise Data Management Information Security Business Systems User Experience Operational Support Security Solutions Communications Cloud Infrastructure Data Privacy Solutions Networking & Telecommunications VoIP Wireless Solutions Server & Datacenter Operations Cloud Migration E-commerce Platforms Security Compliance Infrastructure Modernization Digital Transformation Agile/Scrum ITIL Lean Waterfall Process Improvement Microsoft Server Active Directory Cisco IOS Verifone Point of Sale Solarwinds EDI SMS WMS HubSpot Java JavaScript HTML SQL C++ PHP PowerShell Bash Python.

Professional Experience Key Achievements

Robinson Oil Corporation, dba Rotten Robbie

Director of Information Technology and Maintenance Operations January 2023 July 2024

Provides strategic vision and leadership for IT and maintenance operations across 40 remote locations. Leads enterprise application transitions and cloud migrations, with a focus on enhancing user experience and ensuring cyber security compliance. Directs data center operations, supervises IT service delivery, and manages vendor relationships to optimize infrastructure. Develops and implements scalable solutions for IT systems, significantly improving operational support and customer satisfaction. Guides the integration of emerging technologies to drive business growth and enhance system reliability.

Key Skills: Cloud Infrastructure, Cyber Security, Data Privacy, Enterprise Applications, Operational Efficiency, Service Delivery, Technical Expertise, Vendor Relationships

Migrated corporate data to Microsoft Azure, reducing hardware/software costs by $15,000 annually.

Implemented SharePoint and OneDrive with minimal operational disruption.

Enhanced information security through the deployment of advanced cyber security measures.

Led IT transformations that supported business growth and operational efficiency.

Digitized workflow processes for multi-million dollar warehouses, optimizing inventory management.

University of California, Santa Cruz

Director of Core Technologies Information Technology Service March 2017 January 2023

Led the strategic vision and execution of enterprise-wide IT infrastructure and operations, focusing on data privacy, cyber security, and cloud infrastructure. Managed a $7 million capital budget while directing a team of 60 to deliver high-impact IT solutions that aligned with academic and administrative goals. Spearheaded the modernization of enterprise systems, enhancing service delivery and ensuring security compliance. Championed the transition to cloud technologies, resulting in improved scalability and data center efficiency.

Key Skills: Enterprise Systems, Cloud Infrastructure, Cyber Security, Data Center Management, Change Management, Project Management, Stakeholder Management, Scalability Solutions

Delivered $3 million in cost savings through in-house execution of a 10-year telecommunications upgrade.

Implemented a scalable 2 Petabyte storage solution for research support.

Upgraded network infrastructure to support 5,000 staff and 19,000 students.

Enhanced student health services during the COVID pandemic by implementing outdoor triage infrastructure.

Managed a $7 million budget for IT operations and infrastructure projects.

University of California, Santa Cruz

Network Operations Manager Information Technology Service May 2016 March 2017

Managed a team responsible for the operations, monitoring, and maintenance of the campus network and voice systems. Prepared CapEx and OpEx budgets, managed expenses, and oversaw infrastructure replacement plans, addressing fiscal gaps related to evolving costs. Directed the planning, upgrades, operations, troubleshooting, repair, capacity planning, monitoring, and maintenance of the campus-wide network infrastructure.

Key Skills: Network Operations Management, Budget Management, Infrastructure Planning, System Upgrades, Team Leadership, Troubleshooting and Repair, Capacity Planning, Voice Systems Management

Implemented and managed campus-wide network infrastructure upgrades.

Led efforts to reduce operating costs by optimizing existing systems and resources.

Ensured continuous service delivery by improving monitoring and maintenance processes.

Managed multi-million-dollar budgets for network and voice systems.

Directed teams responsible for critical infrastructure projects.

The Salvation Army Western Territory

Manager Network and Telecommunications Operations April 1998 May 2016

Designed, deployed, implemented, and maintained network, voice, and wireless solutions at enterprise co-located data centers, 10 regional data centers, and over 600 remote locations throughout the western United States. Led the transition to standardized VoIP systems, reducing telecommunications costs and improving service reliability.

Key Skills: Network Design, VoIP Implementation, Multi-Site Operations, Wireless Solutions, Telecommunications Management, Team Leadership, Cost Optimization, Service Reliability

Reduced telecommunications costs by $75,000/year through successful VoIP implementation.

Directed IT projects for $375 million in state-of-the-art community centers.

Led data center relocation, saving $150,000 in external service costs.

Developed technology standards for data, voice, and building management systems.

Standardized network infrastructure, reducing operational costs and improving service reliability.

United States Navy

Petty Officer Second Class (E-5) Sonar Technician (Submarines)

Completed intensive training in submarine operations, electronics, and sonar systems, achieving qualifications as a Sonar Watch Supervisor, Helms and Planes Operator, and Submarine Specialist. Served as a Petty Officer Second Class (E-5) with multiple extended deployments, demonstrating leadership, technical proficiency, and a commitment to mission-critical operations. Maintained a Top Secret Security Clearance, ensuring the confidentiality and integrity of sensitive information. Honorable Discharge received upon completion of service.

Certification & Training

Certified SCRUM Master Ethical Values and Conduct Certification Sexual Harassment Prevention Training Diversity, Equity, and Inclusion Certification

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