Terence Kyser
601-***-**** ********@*****.*** Hattiesburg, MS 39401
SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
Operations Oversight
Recruiting and hiring
Schedule Management
Sales
Team Leadership
EXPERIENCE
General Manager, LL flooring, August 2024-Current Hattiesburg, MS
Designed sales and service strategies to improve revenue and retention. Enhanced operational performance by developing effective business strategies, systems and procedures.
Guided management and supervisory staff to promote smooth operations. Assistant Manager, LL Flooring, July 2022-August 2024 Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Warehouse Worker, LL Flooring, August 2021-July 2022 Hattiesburg, MS
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Moved large and bulky items manually or with pallet jacks or forklifts. Operated forklifts to fill or empty overhead spaces. Preserved safe work environment by maintaining clean workstations and pallet area. Front Desk Receptionist, Holiday Inn Express Hotel, October 2019-July 2021 Hattiesburg, MS
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Signed for packages, recorded deliveries and distributed to personnel. Explained policies and procedures to visitors.
Server, Chesterfield Restaurant, August 2014-August 2018 Hattiesburg, MS
Cleaned tables and chairs to prepare dining area for next customers. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
EDUCATION AND TRAINING
High School Diploma
North Forrest High School, Hattiesburg MS May 2017 Some College (No Degree)
Mississippi Gulf Coast Community College, Perkinston MS