Operations, HR, Administrative Coordinator

Ellerie Elaine Autumn

Los Angeles, CA *************@*****.*** 661-***-****

EDUCATION

University of California, Los Angeles Bachelor of Science in Psychobiology Cumulative GPA: 3.5 Certifications: Google Career Certificates: Foundations of Project Management / Agile Product Leadership / Project Management: Technical Projects / Managing Projects with Microsoft Teams Awards: UCLA True Bruin Distinguished Senior Award, UCLA High Achievement in Math and Science Scholar, Dean’s Honor List PROFESSIONAL EXPERIENCE

New York Ear & Eye Infirmary Mount Sinai, New York, NY 03/2023 - 07/2024 Ophthalmic Technician

● Served as a liaison between patients and physicians, and kept all patient information confidential

● Ensured patients were authorized to receive retinal-related injections and in-office procedures

● Secured medical records and updated them in patients’ charts

● Documented patient complaints, medical history, and medication use ClinicalMind, Remote 10/2022 - 03/2023

Project Coordinator

● Managed multiple dynamic teams with 10+ members to successfully complete HIV-related clinical programs and projects

● Led communication between teams to troubleshoot issues and ensure all deadlines were met

● Followed standard operating procedures by creating and maintaining timelines based on project scope in Workfront to track all components and timing

● Proactively managed team emails, requests, and clients’ needs to deliver high-quality clinical projects 98Point6, Remote 07/2021 - 04/2022

Medical Group Operations Coordinator

● Led 5+ physician licensing and credentialing processes simultaneously, while collaborating to problem solve

● Monitored employee hiring and onboarding processes to ensure quality and alert management of any delinquencies

● Obtained employment and educational verifications and background checks to ensure good standing

● Stayed up to date with evolving policy changes to the onboarding process UCLA Arthur Ashe Student Health & Wellness Center, Los Angeles, CA 08/2019 – 06/2021 Human Resource Assistant

● Managed onboarding for healthcare workers, ensuring compliance with institutional policies

● Assisted with employee records, background checks, and credentialing processes

● Handled confidential information with discretion and provided support on HR matters, including leaves and benefits

● Diligently created and organized 200+ employee files and ensured all records were accurate and accounted for

● Kept track of company invoices and made sure totals were accurately reported and approved LEADERSHIP & COMMUNITY INVOLVEMENT

The Mobile Clinic Project at UCLA, Los Angeles, CA 07/2020 – 06/2021 Grant Writer / Caseworker

● Created a safe space for unhoused clients to receive support related to housing, food, medical, and legal services

● Communicated across teams to successfully write and submit grants totaling $15,000 for the clinic UCLA Black Pre-Health Organization, Los Angeles, CA 11/2017 – 06/2021 President

● Oversaw the ideation, development, and launch of 7 yearly organizational events for 30+ members

● Led weekly meetings and created action items to establish a shared vision for upcoming projects with 6 leadership members SKILLS

Skills: HR Policies, Employee Records Management, Confidential Information Handling, Communication, Problem Solving Computer Skills: Microsoft 365, Workfront, Google Workspace, Slack, Asana, Confluence, Adobe Acrobat

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