Technical Support Crew Member

ARMEN TUTUNJIAN

***** ********** ******, ******* *****, CA 92691 • 714-***-**** • ***************@*****.*** PROFESSIONAL EXPERIENCE

Lowe’s Tustin, CA

ASM- Appliance Sales 2022-2033

Sales in home appliances

Trader Joe’s Laguna Hills, CA

Crew Member/Safety Lead 2012-2022

All duties in store are performed by all Crew Members on an hourly rotation. Including but not limited to stocking, facing, writing an weekly order for goods, maintaining a section, cashiering, food demo counter, carts, and keeping a clean and safe work space. Pacific Stone Designs Commerce, CA

Demolition 2005-2007

Project Supervisor/Service Manager 2007-2012

Collaborated with all levels of management and established rapport with a diverse work force

Provided technical support to sales force and district managers

Managing the organizational work flow throughout the office

Coordinated new hires onboarding process

Dealt with sensitive and confidential information with discretion

Primary contact for customer complaints, resolving issues, assure customer satisfaction

Provided technical information to fabrication team, measuring team, and installation team as new data was provided by material manufacturers

Provided demolition crew to remove countertops, tiled back splashes, shower walls, vanities, etc. Prep area to be measured for new fabrication

Hye Tech Auto Electric Santa Ana, CA

Electronic Technician 2003-2005

Responsible for providing transportation and tools to perform work

Traveled to many locations throughout Southern California to work on air bags, seat belts, check engine light diagnostics, complete removal, and replacement of dashboard. Wiring harness’ damaged by collision. All completed promptly.

Sharky’s Pizza Westminster, CA

Owner 2002-2003

Pizza Restaurant Owner

KAT- Shell and Towing Services Santa Ana, CA

Owner/Operator 1980-2003

Fueling services, Auto repair services, Towing services

3 operational gas islands- 1 full serve, 2- self serve

3 operational automotive repair bay’s

2 ASE certified mechanics

5 operational tow trucks providing services to disabled travelers

Coordinated new hires on boarding process and termination process

Managed personnel data: maintained and updated personnel files

Educated employees on company values and practices

Responsible for ordering fuel and supplies as needed to provide full service

Responsible for all treasury and banking matters

Purchase new equipment as needed

Cultivated and maintained strong business relations with Shell Oil Company Representatives EDUCATION

Hollywood High School, Hollywood CA - Diploma

Certifications:

● ASE Automotive Certification

● Removal of lead paint and compliances

● Safe Serve Food certification

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