Peer Mentor Front Desk
Resume:
Kira Norris
Dansville, MI *****
*********@******.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Financial Aid Assistant
The University of Michigan - Flint, MI
September 2022 to Present
Peer Mentor
TAPS - Virginia
February 2021 to Present
This is a non-paid job, I have obtained the certification process of becoming a peer mentor it is all online. The organization listed above is a tragedy assistance program for survivors, which is only for military surviving families, the organization reaches out as support and helps families of recent and older military losses whether it was from combat or in worst cases self-inflicted, or just due to natural causes. As a certified peer mentor, I am paired up with people that have reached out needing a peer mentor, since I am a gold star child myself and have lost a parent due to combat, but in my case, I am helping another through the grieving process, and just to be a buddy. it is unpaid work that, is just simply giving from the heart.
Equestrian Instructor
Lennon Equine Therapy - Scottsdale, AZ
June 2015 to Present
As an instructor/mentor and lifelong horse work, when I am able to be home from school at the farm our therapy is a therapeutic program that focuses on horses' transformative and empathic abilities when I am home from school at Lennon equine therapy. We offer an experiential and healing experience as horses encourage self-discoveries, mindfulness, and confidence and help us to find our center, our happy place. At Lennon Equine Therapy, we discover innovative ways to strengthen the connection between horse and human relationships by incorporating the discipline of Liberty Horsemanship, which is communicating through kindness, observation, and the communicative understanding of the horse's body language. Allowing the horse to be in its natural environment will enable us to understand their behavior, thinking patterns, and personas, even in a herd mindset. It is not what we can teach the horse but what they can teach us. To give horses another second chance at life, we take horses that are being sold to kill pens and save them. These horses that deserve a second chance at life are hard to break when it comes to trust, but coming from the Navajo traditions with horses, we can break them with love and companionship. The second chance at life and the stories of the horses we save from what they came from inspire our clients. Deckhand
Beaver Island Boat Company - Charlevoix, MI
June 2022 to August 2022
Deckhand
Star Line Mackinac Island Ferry - Saint Ignace, MI April 2022 to June 2022
Hotel Front Desk Clerk
Mackinac Resorts - Mackinac Island, MI
May 2021 to August 2021
Scheduling reservations on the phone and online. Managing the shuttle with luggage. Checking rooms as a head house keeper would. All around everything. Kitchen Staff
Wooden Nickel - Dansville, NY
July 2017 to October 2017
Washing dishes, taking orders and making them.
Hostess
Red Cedar Grille - Williamston, MI
April 2017 to July 2017
Customer service, seating people, making reservations, keep floor and tables clean, answering the phone, checking people out.
Counselor/Health Officer
Wildwood Ranch - Howell, MI
Education
Bachelor’s in Nursing
University of Michigan-Ann Arbor - Ann Arbor, MI
August 2022 to Present
Associate's degree in Arts
Adrian College - Adrian, MI
August 2019 to May 2022
High school diploma in High-school
Dansville High School - Dansville, NY
September 2015 to June 2019
Skills
• Cash Handling
• Front Desk
• Host/Hostess
• Cleaning Experience
• Busser
• Restaurant Experience
• Serving Experience
• Microsoft Word
• Phlebotomy
• Patient Care
• Vital Signs
• Venipuncture
• Retail sales
• Customer service
• Sales
Certifications and Licenses
Phlebotomy
March 2019 to March 2022
PCT
March 2019 to March 2022
Transportation Worker Identification Credential (TWIC) July 2022 to July 2027
Assessments
Work style: Reliability — Proficient
February 2021
Tendency to be dependable and come to work
Full results: Proficient
Attention to detail — Completed
February 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Scheduling — Completed
February 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Work motivation — Highly Proficient
January 2021
Level of motivation and discipline applied toward work Full results: Highly Proficient
Front desk agent (hotel) — Highly Proficient
March 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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