Data Analyst Business Intelligence

Arnaud Borrens

Lisbon • +351-***-***-*** • ******.*******@*****.*** • linkedin.com/in/arnaudborrens • arnaudborrens.carrd.co

Senior Data Analyst

5+ years of experience in Data Analytics and Business Intelligence, including Data Analytics, Key Metrics development, data consolidation, data visualization, and project management. Proactively planned, designed, and implemented a data dictionary, centralizing KPIs and their terminology across all our reports.

Led the effort to create an AWS Data Science environment to implement Python, SQL, and PowerBI in our teams' workflow.

WORK EXPERIENCE

Pfizer • Remote • 01/2024 - Present

Data Stewardship & Reporting Analyst • Full-time

European Commission • 10/2018 - 10/2022

Data Analyst

Teleperformance • 01/2016 - 10/2018

Senior Business Intelligence Analyst

Used SQL to retrieve Data from a Snowflake environment to perform Data Validation as well as building ad-hoc reports

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Planned, structured, and executed a training plan for the complete German Field Force, which saw a boost of more than 50% in tool adaption

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• Built custom Dashboards in MicroStrategy for different stakeholders Provided actionable insights to key stakeholders through monthly performance reports using SQL, advanced Excel spreadsheet functions, and PowerBI to track the European Commission's Social Media KPIs leading to improved content creation, higher engagement, and increased followership.

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Trained internal users in Social Listening and Monitoring increasing data literacy throughout the organization.

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Proactively organized a team workshop to better understand the business needs and develop KPIs that are better aligned with the teams' goals and objectives.

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Planned, developed, and documented a Data Dictionary, streamlining data collection and decreasing reporting times by 50% as well as shaping the overall Communication Strategy.

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Headed a multinational project, directing 3 employees to deliver client-facing, unified, weekly Social Listening reports analyzing online reactions to games and updates for a client in the gaming industry.

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EDUCATION

Certificate in Data Science

Noble Desktop • New York, NY • 09/2023 - 10/2023

Relevant courses: SQL, ML, Python, Pandas, Numpy, Seaborn, Jupyter Notebook, Google Colab, API calls, Web-scrapping, Data visualization, Dbeaver, Dash, Plotly, Bootstrap, Web Development, Git, Github, Automation, Interactive Dashboard creation. Professional Certificate in Data Science

IBM - Coursera • 11/2020

Relevant courses: Python, SQL, API calls, Web-scrapping, Data visualization, Pandas, Numpy, Folium, Jupyter Notebook, Db2, ML.

Data Analysis for Management

London School Of Economics And Political Science • GPA: 4.0 • 05/2019 Relevant courses: Statistics for Data Analysis, Tableau. Bachelor in Business Administration

Brussels Management School (ICHEC) • 09/2012 - 10/2015 Relevant courses: Statistics, Mathematics, Operational Research, Economics, Marketing. CERTIFICATIONS

Creating Business Value with Data and Looker Specialization • 08/2023 - Present Coursera

Google Cloud Fundamentals • 08/2023 - 08/2023

Coursera

SKILLS

Data Analysis, SQL, Corporate Communication, Python, Data Visualization, KPI development, Excel, Snowflake

Python: Pandas, Matplotlib, Numpy, Scikit-learn, Seaborn SQL: PostgreSQL, MySQL

Data Visualization: Seaborn, Power BI, Tableau, Matplotlib, Dash - Plotly, MicroStrategy Languages: German, French, English, Italian

Interests: Tech Industry, Cloud Computing, Blockchain, Crypto, Fintech Delivered deep competitor analysis reports using Business Intelligence tools for clients active in the banking, customer product, or gaming industry, providing actionable insights to drive product and service improvements.

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Produced customized Dashboards to easily display and track clients' key performance indicators.

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• Synthesized data using Pivot tables and VBA.

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