Office Assistant Data Entry
Resume:
EMILY WILKINSON
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OBJECTIVE
MY GOAL IS TO BECOME ASSOCIATED WITH A COMPANY WHERE I CAN UTILIZE MY SKILLS AND KNOWLEDGE AND GAIN FURTHER EXPERIENCE WHILE ENHANCING THE COMPANY’S PRODUCTIVITY AND REPUTATION.
EXPERIENCE
CITY LIGHTS COLLECTIBLES- SAN DIEGO, CA
OFFICE ASSISTANT- OCTOBER 2023- JANUARY 2024
ANSWER TELEPHONE AND EMAIL INQUIRIES ON IN-STORE AND ONLINE PRODUCTS. PLACE CUSTOMERS ON WISH LIST FOR ITEMS OUT OF STOCK.
ASSIST IN THE DAILY OPERATION OF THE STORE BY GETTING UP TO 600 ORDERS READY FOR FULFILLMENT DAILY. ADJUST INVENTORY COUNTS AS NEEDED.
DATA ENTRY FOR AMAZON AND KYBO ORDERS. UPDATE INVENTORY DAILY TO ENSURE QUANTITY VERIFICATION.
MANUALLY ENTER AND PLACE UP TO 300 ONLINE KYBO ORDERS DAILY. SEND RECEIPT ELECTRONICALLY TO CUSTOMER VIA EMAIL.
ASSIST WITH RETURN/EXCHANGES FOR BROKEN/DAMAGED ITEMS RECEIVED BY CUSTOMER. ASSIST IN THE RETURN PROCESS AS QUICKLY AS POSSIBLE TO ENSURE ITEMS ARE RECEIVED IN TIME FOR THE HOLIDAYS.
SAFE HARBOR MARINAS- CHULA VISTA, CA
OFFICE ASSISTANT/FRONT DESK REPRESENTATIVE- AUGUST 2021- MARCH 2022
ANSWER TELEPHONE, EMAIL AND WALK-IN INQUIRIES REGARDING THE MARINA, MONTHLY COSTS FOR BOAT SLIPS, REVIEW CONTRACTS AND RULES/EXPECTATIONS OF THE MARINA.
ASSIGN BOAT SLIPS TO NEW TENANTS AND GUESTS. WRITE UP CONTRACTS AND COLLECT ALL REQUIRED DOCUMENTATION.
ASSIST TENANTS AND GUESTS WITH RENTALS, AMENITIES AND SPECIAL ACCOMMODATIONS.
CHARGE TENANT ACCOUNTS AND COLLECT MONTHLY PAYMENTS. PRINT AND FILE RECORDS OF TRANSACTIONS AND UPDATED INSURANCE, DMV/COAST GUARD BOAT REGISTRATION.
PROVIDE TOURS OF THE BAYSIDE PAVILION WHERE SPECIAL EVENTS WERE HELD SUCH AS WEDDINGS, BIRTHDAY PARTIES AND BABY SHOWERS.
SOUTHWEST BOULDER AND STONE- CHULA VISTA, CA
SALES SPECIALIST- OCTOBER 2020- MAY 2021
WORK WITH CONTRACTORS, LANDSCAPE ARCHITECTS AND HOMEOWNERS TO PROVIDE MATERIALS FOR LANDSCAPE AND HARDSCAPE PROJECTS.
ANSWER TELEPHONE, EMAIL AND IN-PERSON INQUIRIES ON MATERIALS REQUESTED FOR HARDSCAPE PROJECTS. WRITE UP QUOTES FOR CONTRACTORS TO REVIEW WITH THEIR CLIENTS.
DAILY INVENTORY COUNTS, ORDERING AND TRANSFERRING OF MATERIALS. SEND STOCK TRANSFERS TO OTHER STORE LOCATIONS.
ASSIST CUSTOMERS AT CHECK-OUT, SET UP WILL CALLS AND DELIVERIES IF NECESSARY. ADD ON ANY ADDITIONAL COST EXPENSE FOR DELIVERIES TO SAFELY AND SECURELY BE TRANSFERRED TO JOB SITES.
MONTHLY PRODUCT KNOWLEDGE TRAINING. BECOME A SALES SPECIALIST ON MATERIALS TO PROVIDE EXPERTISE AND RECOMMENDATIONS TO CONTRACTORS AND HOMEOWNERS.
CORONADO MARRIOTT RESORT & SPA- CORONADO, CA
FRONT DESK AGENT- MARCH 2019- AUGUST 2019
ASSIST GUESTS AT CHECK IN/CHECK OUT. SCHEDULE RESERVATIONS, CHECK ROOM AVAILABILITY, ASSIGN ROOM KEYS, PARKING PERMITS AND DIRECT GUESTS TO THEIR ASSIGNED ROOM.
ARRANGE RESTAURANT RESERVATIONS, TRANSPORTATION TO THE LOCAL TOURIST DESTINATIONS AND TRAVEL ARRANGEMENTS.
THANK OUR SILVER ELITE, GOLD ELITE, PLATINUM ELITE, TITANIUM ELITE AND AMBASSADOR ELITE MEMBERS AT CHECK IN. UPGRADE ROOM IF AVAILABILITY PERMITS.
PROCESS CASH AND CREDIT CARD TRANSACTIONS AT CHECK OUT. REVIEW ROOM STATEMENT, RESORT FEES, INCIDENTALS AND ADDITIONAL ADD-ONS WITH GUEST. MAKE PROPER ROOM BILL PRICE ADJUSTMENTS AS NECESSARY.
HOTEL DEL CORONADO- CORONADO, CA
SALES ASSOCIATE- MARCH 2015- FEBRUARY 2018
LEAD KEY HOLDER WITH OPENING AND CLOSING DUTIES. DAILY INVENTORY COUNTS, ORDERING, STOCKING AND MERCHANDISING.
ASSIST IN ALL GIFT SHOPS AS NEEDED. BECOME FAMILIAR WITH MERCHANDISE AND MAKE RECOMMENDATIONS TO GUESTS BASED ON THEIR PARTICULAR INTERESTS AND NEEDS.
PROVIDE RESTAURANT RECOMMENDATIONS AND LOCAL TOURIST DESTINATION SUGGESTIONS TO GUESTS VISITING FROM OUT OF STATE/COUNTRY. ASSIST WITH TRANSPORTATION ARRANGEMENTS AS NEEDED.
PROVIDE HOTEL KNOWLEDGE, HISTORY AND TOURS AS REQUESTED. PROVIDE OUTSTANDING CUSTOMER SERVICE IN THE HOSPITALITY INDUSTRY.
UNLEASHED BY PETCO- CHULA VISTA, CA
INVENTORY AND PRICING DEPARTMENT MANAGER- AUGUST 2012- FEBRUARY 2015
DAILY, WEEKLY AND MONTHLY PRICE CHANGES. 100% PRICE ACCURACY ACHIEVED ON ALL MONTHLY AUDITS.
RESPONSIBLE FOR INVENTORY AND ORDERING OF PRODUCTS. EXPERT ON INVENTORY SYSTEM, POLARIS.
WEEKLY STORE DELIVERIES. RECEIVE, STOCK AND MERCHANDISE NEW INVENTORY. SET NEW PLANOGRAMS AS NEEDED.
ADMINISTRATIVE DUTIES SUCH AS SCHEDULING, PAYROLL AND ASSISTING IN NEW HIRE INTERVIEWS, ORIENTATION AND TRAINING.
ARRANGED WEEKLY ADOPTION EVENTS WITH LOCAL RESCUE GROUPS. PLANNED LARGE QUARTERLY ADOPTION EVENTS/PARTIES.
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