Christina (Tina) Crook
503-***-**** *********@*****.***
Summary
Highly motivated customer service professional with 10+ years of experience providing exceptional service in fast-paced environments. Skilled in communication, problem solving, and building rapport to ensure customer service satisfaction. Proven ability to thrive in call center and light industrial and exceeds goals. Skills
Detail-Oriented Typing Skills Communication Skills Excellent Customer Service Proficient Microsoft Office Data Entry Clerk Accuracy & Precision Collaboration Cash Handling/POS Work Experience
Aloha American Legion (Volunteer) 01-2019 – Present
• Demonstrated a strong commitment to community service by volunteering as a Food Service Professional for over 13 years
• Provided exceptional customer service in a fast-paced environment ensuring a positive dining experience for patrons
• Handled a various tasks including phone answering, customer interaction, issue resolution, and payment processing
• Leveraged strong customer skills to efficiently operate the cash register Safeway Cashier Aloha 03-2018 – 03-2020
• Efficiently operated cash register and POS systems
• Responded to customer inquiries and addressed concerns in a professional and courteous manner
Adecco, Express, Kelly (staffing firms) Data Entry Beaverton 12-2003 - 2023
• Provided exceptional customer service and data entry support in various roles through temporary agencies, demonstrating adaptability and a strong work ethic
• Consistently exceeding sales goals as a top performer in a catalog sales call center environment
• Leveraging strong data entry skills to ensure accuracy and efficiency in a fast-paced wholesale manufacturing representative showroom Beaverton Elks Lodge Bartender Beaverton 01-2012 – 12-2013
• Prepared and served a wide variety of beverages, including cocktails, beer, and wine, ensuring adherence to recipes and quality standards
• Collaborated with kitchen staff to coordinate food and beverage service for special events and private parties
• Provided exceptional customer service