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Guest Services Real Estate

Location:
Los Angeles, CA
Posted:
October 01, 2024

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Resume:

CANDICE BATTLE

Bartender/Mixologist, Guest Services, photographer, Real Estate

Los Angeles, CA 90047

323-***-****

***************@*****.***

candicebattle0.wixsite.com/cbcaptures

EXPERIENCE

Toast Restaurant and Bar, Downey, CA — Bartender/Server May 2023-Present

● Batch 10+ cocktails and mixers

● Serve alcoholic, non alcoholic, and food items

● Input all orders through CLOVER POS

● Pour beer on tap

● Created the ‘drink of the month’

● Do inventory on batching, ingredients, and garnishes

● Open and close the bar, including general opening and closing cleaning duties

● Take orders from tables and bar top

The Miracle Theater, Inglewood, CA — Bartender

February 2023 - Present

● Prepare garnishes

● Keep track of inventory/restock

● Pour tapped beer and serve alcohol and non-alcohol beverages

● Take digital and cash payments using CLOVER POS

● General bar cleaning duties

● Opening/closing the bar

Chick-Fil-A, El Segundo, CA — Trainer

February 2022 - November 2022

● Operate stationed and mobile Point Of Sales system

● Give outstanding guest services and hospitality to guest

● Troubleshoot and handle guest comments and concerns

● Report and communicate with Team Leaders and Managers

● Train new hires on multiple positions (25+ people)

● Encourages Team Members on completing Daily goals

● Keeping the energy and communication on high during peak hours to fulfil daily goal

● Perform cleaning duties; Restrooms, dining room, parking lot, front counter

● Prepare food and drink orders and deliver to guests

● Completes daily checklist and inventory

SKILLS

● Microsoft Word

(Advanced)

● Microsoft PowerPoint

(Advanced)

● Microsoft Excel

(Intermediate)

● Editing programs: Adobe

Lightroom (Expert),

Adobe Photoshop

(Intermediate), Adobe

premiere pro

(Fundamental

Awareness)

● MoPro Website

Designing Program

● Digital single-lens reflex

camera (DSLR) (Expert)

● Guest services (Expert)

● Bartending School

Certificate (2-week

advanced course)

● ABC Server number

#313181454

● Food handler certified

● Alcohol Serv certified

● Freelance Bartender

since 2022

● First Aid/CPR Certified

AWARDS

Supervisor of the year (2019)

Certified trainer (2019)

LANGUAGES

English

SoFi Stadium and Youtube Theater, Inglewood, CA — Guest Service Representative/Hospitality

April 2021 - June 2022

● Use 24/7 software to log in incidents, lost and found, seat relocations

● Greet and welcome each guest

● Give guest directions to their seats

● Work inside the guest service center/desk

● Go above and beyond to ensure the guest has a great experience

● Managed concert floor and check for accurate tickets to seats

● Communicate with area managers and supervisors

● Utilize 2-way radios to communicate

● Roamer and helped with breaks

EDUCATION

Pacific Bartending School, Torrance — Certificate of Completion

November 2022

El Camino College, Torrance — AS In Photography

August 2017 - June 2022

● Photography published in 3 different art journals (2017-2020)

● Pitched an advertisement to a non-profit organization (2018)



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